About the presentation:
Management today is faced with the unique situation where the teams necessary to meet the digital disruptions on Quality 4.0 will consist of multiple cultures and multiple generations of employees. The baby boomers, gen x, gen y and the millennials. Among this diverse generational group of professionals resides resources such as tacit knowledge and various levels of technical experience. This presentation will help leaders to recognize the individual skills of these cultural and generational groups and apply quality improvement tools to build high-performing internal teams to address the challenges of Industry 4.0.
By attending this clinic presentation, you will get…
· Recognize the importance of the human element of Quality 4.0
· Develop high performing teams
· Apply effective team leadership to diverse teams, both technologically and culturally
· Improve team member performanceAbout the speaker: Milton Krivokuca DBA
Milton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, University of California Riverside, Al Yamamah University Riyadh, and University of Redlands. Additionally, he has presented papers in Europe, Middle East, Africa and Asia, as well as countless locations throughout the United States and Canada. He is past chair of ASQ, Quality Management Division, an ASQ Fellow, ASQ Los Angeles Section 700 Simon Collier Award recipient and 2020 ASQ Sect 701 Orange Empire Quality Guru of the Year. Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. His professional certifications include: CMQ/OE, CQA, CQT, CQPA, CCT, CQE, CSSGB, and CSSBB. Currently, Dr. Krivokuca is president of Milton Krivokuca and Associates based in Wilmington, NC, USA.