Recent findings that show Quality Professionals need to grow in four inter-dependent realms:
To be capable in all of these areas, we must develop competencies in business systems, human interactions, communications, process knowledge, and data visualization along with the traditional tools and techniques of the Quality professional. This presentation will look at different approaches to gaining these competencies.
James August is a quality professional with over thirty years’ experience in commercial, industrial, and military/aerospace manufacturing. Currently, Jim is Quality Assurance Manager for CCL Label (Robbinsville) where he is integrating ISO 9001, cGMPs and Lean Manufacturing into a single business quality management system for five label plants in the US.
As a Senior member of ASQ, Jim belongs to the Princeton and South Jersey sections. He is an ASQ Certified Quality Auditor since 1993 and a CMQ/OE since 2008. Jim was active in Quality New Jersey between 1991 and 2007 where he served as a state Baldrige examiner and the Administrator for their Performance Excellence Network.
Always interested in Quality education, Mr. August has taught courses at Rutgers, Raritan Valley Community College, and Middlesex County College. Jim has been a workshop leader and trainer for ISO 9001 and ASQ CMQ/OE and CQE certification refresher courses. He has a wide range of professional interests and is often a guest lecturer at Rutgers in addition to being a regular presenter to ASQ local section and regional programs.
Deptford, NJ 08096