S-Curves and Kano – A Model for Change
This presentation discusses S-Curves (maturity curves) as mechanism for organizing for change, the Kano Model, and how the two are linked together.
Speaker: George Strodtbeck, Vice President, SBTI
George is Vice President at SBTI, a global management consulting firm specializing in deployment of powerful business and process improvement methodologies. As Vice President, George is responsible for strategic account management and providing expert change management advice to SBTI clients. Prior to joining SBTI in 2015, George spent 23 years with Cummins, Inc. He was the Executive Director of Quality leading the deployment of several change initiatives including the operational leadership of the 1997 Baldrige application and site visit, Six Sigma for 16 years, and the Cummins Operating System for 10 years.
George also worked for Pepsi Cola for 6 years as an Area Manager of Fleet Maintenance and Distribution and spent 10 years as an artillery Officer in the US Army. He is a graduate of United States Military Academy at West Point, New York and has an Masters Degree in international relations from Troy State University.