5:30 - 5:45 Log in time
5:45 – 6:45 Tutorial - Strategies to Prevent Supplier Issues
6:45 – 7:00 Break
7:00 – 8:00 Feature Presentation - Becoming Sherlock Holmes: Process of Elimination in Root Cause Analysis
Title: Becoming Sherlock Holmes: Process of Elimination in Root Cause Analysis
"You know a conjurer gets no credit when once he has explained his trick; and if I show you too much of my method of working, you will come to the conclusion that I am a very ordinary individual after all." Sherlock Holmes in "A Study in Scarlet" by Sir Arthur Conan Doyle.
Sherlock Holmes is the most famous practitioner, real or fictional, of the process of elimination. Yet even knowing his method of working, few are capable of conjuring his results in their root cause analysis investigations. While the process of elimination concept is simple, the implementation demands more than ordinary practices and mindset.
This presentation is based on 20 years of executing, teaching, and coaching the process of elimination in root cause analysis at a Tier 1 automotive supplier in various functional areas including manufacturing, engineering, validation testing, and warranty. We will discuss what it takes both conceptually and practically to successfully apply the process of elimination, including how to document the investigation to effectively communicate status within and beyond the team.
Keith Fong is the 2022 Chair of ASQ Greater El Paso Section 1401. He has been a member leader in the section since 2012 in various roles. He worked for a Tier 1 automotive supplier for 25 years, first as a Product Design Responsible Engineer in the Antilock Brake System Solenoid Valve group. He was awarded 3 patents for designs developed in that time. Keith spent 20 years in the Innovation & Continuous Improvement Methodologies team supporting the deployment of Six Sigma, Shainin Red X, Robust Engineering, and various quality and statistical tools across the enterprise and into the supply base in North America, Asia, and Europe. Keith is certified as a Six Sigma Master Black Belt, Shainin Red X Master, and Robust Engineering Coach.
Strategies to Prevent Supplier Issues
We will be watching a video together originally presented by the American Society for Quality, Quality Management Division. Jill O’Dell, ASQ 1106 Arrangements chair, will be our host and will help with Q&A after the presentation.
The webinar presents the importance of managing supplier risk by performing audits, assessments, supplier training, and monitoring. Strategies for performing these items as well as resources available with additional detail will be shared.
This webinar is for you if you are a:
• Quality manager
• Quality engineer
• Supplier quality professional
You will learn:
• approaches to audits and assessments of suppliers
• strategies for training suppliers
• techniques for monitoring suppliers
Heather McCain is the CMC leader for Supply Chain and is currently a Professor of the Practice at the University of Kansas. She has more than 30 years of experience working with companies such as Garmin International, Hallmark Cards, and Honeywell to implement continuous improvement methodologies. She is a CQE and CMQ/OE.
Andrew Skradski is a Supplier Quality Engineer at Marlen. Marlen is an OEM manufacturer of food processing equipment in the Kansas City area. His ASQ certifications include: CQE, CQT, CQI, and CSSGB.