Managing Quality 4.0 combining ISO 25010 Criteria and ITIL practices - Binghamton Section Professional Development Meeting - October 15th 2020
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Presentor: Daniel Zrymiak

In this informative 60-minute webinar, you will learn to:
  • Understand how Quality 4.0 applies proven quality practices to address several specific examples of Industry 4.0 including Additive Manufacturing, Artificial Intelligence, Digital Manufacturing, Cloud Computing, Blockchain, Big Data and Analytics, and the Internet of Things.
  • Identify and apply international models (ISO 25010: Systems and Software Quality Requirements and Evaluation; ISO 25012: Data Quality) to determine applicable quality characteristics.
  • Identify and apply ITIL practices for managing information and technology, with specific emphasis on Business Analysis, Change Enablement, Release Management, Deployment Management, Incident and Problem Management, and Continuous Improvement.
  • Combine these practices, along with the Cost of Quality metrics, to determine the return on investment and benefit to Quality of Quality 4.0 application and deployment.
Bio: Daniel Zrymiak is an Engagement Manager at Ultranauts, based in Surrey, British Columbia. He holds a bachelor’s degree in commerce with honors in marketing from the University of Saskatchewan in Saskatoon. Zrymiak is an ASQ Fellow and has was awarded ASQ’s Feigenbaum and Crosby Medals. Zrymiak is ASQ-certified as a CMQ/OE, CSQE, CQE, CSSBB, CQA, CFSQA, and CBA. Zrymiak is a Quality Press author and reviewer, member leader, and active with the Quality Management Division as a Vice-Chair of Governance and Excellence.

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Date & Time
Thursday October 15th, 2020 6:00pm CDT
End Date & Time
Thursday October 15th, 2020 7:00pm CDT
Meeting, Webinar
Host Type
Geographic, Technical
Category Public Calendar

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Date & Time: 10/15/2020 07:00:00 PM EDT