Lexington Section 0911 Meeting: January 17, 2019 472
Lexington Section 0911 Meeting: January 17, 2019
Meeting Agenda:

5:30 – 6:00 pm Registration

6:00 – 6:45 pm Pre-Meeting- Bristol Tennessee Essential Services (BTES) with Leslie Blevins (See details below)

6:45 – 7:30 pm Dinner -optional; $15 ASQ members, (half price for unemployed members) Non ASQ members- please consult your organization for meal cost

7:30 – 8:30 pm BTES (continued)

(You do not need to have dinner to attend this meeting-please advise when making reservation.
Please also advise if you have special dietary needs)

RSVP: RSVP By Wednesday, January 16 to Mark McDonald at mmcdonald@hendrickson-intl.com

Presentation Topic:
  • Powering On! How an East Tennessee utility company became a national role model as a 2017 National Baldrige Winner. See their results!
  • Bristol Tennessee Essential Services (BTES) is an electricity and fiber services utility company that serves 33,000 customers with only 68 employees. It offers the fastest Internet available in the United States at 10 Gigabits per second, has implemented efficiencies that saved its customers approximately $70 million over the last 40 years, and has customer satisfaction levels approaching 100 percent on many products and performance measures.

Our Speaker 
Leslie Blevins
Leslie Blevins is the Public Relations and Communications Manager at Bristol Tennessee Essential Services (BTES) where she is responsible for company publications, public relations and the organization’s quality program. She is a member of the Continuous Improvement Team which led the organization in receiving the TNCPE Excellence Award in 2012 and the Malcolm Baldrige National Quality Award in 2017. Leslie was a recipient of the Tri-Cities 40 Under Forty award in 2012 and is the Past President of the Rotary Club of Tri-

Date & Time
Thursday January 17th, 2019 5:30pm EST
End Date & Time
Thursday January 17th, 2019 7:30pm CST
Four Points by Sheraton
1938 Stanton Way
Lexington, KY 40511
United States

Host Type

Event Map

Date & Time: 01/17/2019 05:30:00 PM EST