ASQ SECTION 1506 JACKSONVILLE - NORTHEAST FLORIDA VIRTUAL MEETINGSOME RISKS INVOLVED IN RISK ASSESSMENTS
DATE: JUNE 22, 2022
TIME: 6:00-7:00 P.M.
RECERTIFICATION POINTS: 0.5
Abstract: The risk assessment process is a critical part of effectively managing an organization’s risks. Poor outcomes are often the result of poor use of risk assessment techniques—and the information provided on their use is highly lacking. Duke will explore risk assessment/management to show how each aspect of common applications can contribute to poor decision-making. Some examples include the impact of using probability versus frequency to rate likelihood; how (not?) to use a matrix; how the choice of risk ranking scales can nullify or magnify the level of understanding of risk; and how to decide when risk assessments should be performed (e.g., event vs. time-based).
Presenter: Duke Okes (FASQ, CMQ/OE) has been in private practice since 1985, helping organizations implement processes for better management, control, and improvement of their operations. He was formerly a quality engineer with TRW Automotive, and since has worked with a wide range of organizations, including manufacturing and healthcare industries as well as financial and government services. He has conducted hundreds of workshops on ISO 9001, internal quality audits, failure mode & effects analysis, performance metrics, root cause analysis, and risk-based thinking.
Duke holds degrees in technology, business, and education, and is the author of three books on process management topics: Root Cause Analysis: The Core of Problem Solving and Corrective Action (2nd ed.), Performance Metrics: The Levers for Process Management, and Musings on Internal Quality Audits: Having a Greater Impact.