45 minutes lecture with 15 minutes Q&A
Do you want to know how to coach business leaders in making better decisions, interpreting operational data, and applying quality as the means to improve organizational performance? Is it your personal responsibility to formulate or lead quality activities in your company? This 12-part lecture series by Dr. Gregory H. Watson is intended to help the organization-wide leader of the quality function improve their capacity to advise executives in the important matter of making decisions to enhance overall quality.
These webinars are for you if you are:
- Quality Executive: Chief Quality Officer, Vice President or Director of Quality or any business-responsible Quality Manager
- Business Excellence or Operational Excellence Leader
- Master Black Belt or Experienced Black Belt
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(Advance Registration is Required)
This webinar describes the establishment and maturing of the Japanese-style strategy management system from the mid-1960s when Toyota, Bridgestone, and Komatsu developed the cornerstones of a company-wide quality control system. In the next five decades a series of research committees lead by recognized academic thought leaders and populated by respected industrial members forged an incrementally maturing approach to assuring quality of products and services for customers. This webinar describes that journey and presents the culmination of lessons learned as reported in the Japanese Society for Quality Control’s most recently released standards for daily management, performance improvement, and management by policy.
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Dr. Watson has degrees in management, law, and industrial engineering. He is an 18-year ASQ Fellow and past-Chair (2000). He received the ASQ Distinguished Service Medal plus Lancaster, Crosby, and Ishikawa medals. He has been named an Honorary Member by seventeen national quality associations. Dr. Watson delivered speeches to 20 ASQ national and divisional conferences (twice for QMD). A former quality executive with Hewlett-Packard, Compaq Computer, and Xerox and he has coached executives in quality transformations at Nokia Mobile Phones (1993-99); Toshiba (1999-2001); ExxonMobil (2001-02); and over 20 other companies. He is the only Westerner to be awarded a Deming Medal by JUSE – the W. Edwards Deming Award for Dissemination and Promotion (Overseas) in 2009.