Presentation Topic: The Florida Sterling Performance Management System
In this presentation, you will understand the structure of the Sterling/Baldrige Performance Excellence Framework and how it is applied to evaluate and provide a foundation for organizational effectiveness and improvement. The Baldrige model is globally recognized as a footing for managing, improving, and judging effectiveness of organizations and business systems. The model and criteria have been reproduced internationally and by nearly every State in the Union, including Florida. In 1992, the Sterling Council supported by the Executive Office of the Governor, was established as a public/private partnership to elevate organizational performance excellence. Through this interactive session you will hear how the Sterling Core Values and Concepts are the foundation of enduring high-performance, and what characteristics are likely demonstrated by high-performing companies.