Topic: Quality Challenges and Responses for more impact
Abstract: Quality faces multiple internal and external challenges today. We are at crossroads. New methods such as Analytics, Automation, and IT are nudging us out of relevance. What can we do in response? Quality professionals need to rise to the challenge and keep the legacy of Juran and Deming alive.
- Challenge of expectation vs delivery
- Challenge of adapting to new tech
- Challenge of changing ourselves
- Challenge of improving the quality of quality professionals - building Qualitists
Bio: Anshuman is a process transformation professional with experience across multiple industries including banking, professional services, information technology, manufacturing, and consulting. He specializes in setting up and scaling world-class operations excellence programs. Anshuman is driven by impact and loves to lead people to deliver amazing results, usually 10x or more. In the last few years, he has also managed large RPA and Digital initiatives. He was elected a fellow of the ASQ in 2013.
Anshuman is currently head of Delivery Excellence with DXC Technology. As a hobby, he runs a podcast and YouTube channel focused on managing better. More on https://www.managebetter.
Zoom registration link will be provided in mid-July