SPEAKER: Austin Lin
TOPIC: Talent Development and the Excellence Engine: Lessons from Non-Profit Leadership in a For-Profit World
BIO:
Austin S. Lin served as President of ASQ in 2020 where he launched efforts inclusivity and accessibility to the quality profession, financial transparency and social culture. He previously served on the Board of Directors of the National Society for Professional Engineers and is Past Chair of the Management Division of the American Institute of Chemical Engineers. He is certified as a CQE and Six Sigma Black Belt by ASQ and holds a B.S. in Chemical Engineering from Johns Hopkins University. He resides in San Francisco.
ABSTRACT:
Leadership excellence requires a focus on serving internal teams, employees and volunteers as well as external customers, regardless of industry. Retaining volunteers and retaining employees are more similar than they are different: engagement through motivation, inspiration, and aspiration. Examining stories from non-profit and for-profit teams, we’ll discuss methods for attracting, retaining and developing talent, the foundations for creating and leading high-performing teams, and fortifying the future of an organization through the development of its talent.