Behavioral Science: A Secret Ingredient of Successful Continuous Improvement Programs
As a leader of Continuous Improvement programs for manufacturing enterprises, the author has been driven by two basic questions: (1) What critical factors contribute to continuous improvement program successful implementation, and (2) Why are only 25% (or less) of cultural change initiatives successful in making sustained improvements? This presentation describes several essential characteristics of successful change activities. Implementation strategies can be organized into two overarching features: (1) Describe the desired state with great detail and precision, and (2) Modify the environment so the desired state is the most viable option.
About Jake Frimenko: Jacob (Jake) Frimenko calls himself the original “StatMan” and is on a mission to help people solve difficult problems using statistical methods, passion, and pragmatic strategies. He believes the best antidote to stress and frustration is a strong dose of levity.
Jake earned a Ph.D., numerous scholastic credentials, and several prestigious titles. He has worked in the automotive component design and manufacturing industry for 35 years and has consulted with medical devise, pharmaceutical, and health care providers. He holds academic rank at several southeastern Michigan universities and teaches in engineering, business, and medical colleges. Besides his professional and academic achievements, Jake will quickly tell you that he is most proud of his visits to 3rd grade classrooms and getting children excited while they learn Design of Experiment and statistical analysis concepts.