Webinar --- Meeting the Challenge of Quality 4.0, 2022: The Future of Work Is Here

When:  May 13, 2022 from 02:00 AM to 03:00 AM (UTC)
Associated with  Seattle Section
0.5 RU


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Presentation 7:00 p.m.

Adjourn 8:00 p.m.


Contact: Fred Cramer

Please note: Webinar information will be emailed to registered participants the evening before the event.

Meeting the Challenge of Quality 4.0, 2022: The Future of Work Is Here


This presentation focuses on the evolution of Quality 4.0, a response to the Fourth Industrial Revolution. It defines Quality 4.0 in the context of workplace changes wrought by advancing technology and Covid, including remote work, and explores implications for quality professionals in shaping their roles and contributing to redefined cultures and perceptions of leadership.


The contributions of professional societies such as ASQ in shaping 4.0 transformation is addressed as an ongoing challenge.

Henry J. (Hank) Lindborg

A founder of ASQ’s Education Division and past member of its Education and Training Board, Dr. Lindborg has been a pioneer in applying quality principles to education. He has consulted on quality improvement for large school districts and played important roles in creating and fostering AQIP (Academic Quality Improvement Program) of the Higher Learning Commission (North Central Association), which was an alternative path to accreditation for colleges and universities based on continual improvement.


As a consultant, he has worked in strategic development with organizations ranging from Fortune Five Hundred corporations to an Indian Nation, utilities, publishing, manufacturing, health care, universities and K-12 education systems. A career coach and author, he writes a regular career column for ASQ’s Quality Progress. He has been a board member of for-profit and not-for-profit organizations.


He has also served IEEE-USA (Institute of Electrical and Electronics Engineers,) as Chair of the Career Workforce Policy Committee and as a member of the Government Relations Council. His career in higher education has included roles as senior vice president, academic vice president, dean of faculty, and Executive Director of the International Values Institute. He holds degrees from Fordham University and the University of Wisconsin at Madison.