ASQ Sections 0706 and 0709 Present - The Critical Role of Root Cause Analysis in CAPA 2144
ASQ Sections 0706 and 0709 Present - The Critical Role of Root Cause Analysis in CAPA
1
Speaker: Duke Okes https://my.asq.org/communities/files/221/6067
Tuesday, August 18, 2020 6:00 PM -7:30 PM PST
VIRTUAL EVENT ASQ VIRTUAL EVENT IS FREE BUT REGISTRATION IS REQUIRED.
NOTE: WEBEX INSTRUCTIONS WILL BE PROVIDED UPON REGISTRATION.

Description:
Proper and effective corrective action cannot be completed without a root cause analysis (RCA) process that discovers the chain of causes that led up to the issue. This presentation will begin with a review of a CAPA model based on CFR 820.100, followed by the detailed steps for carrying out root cause analysis and the function performed by each step. Several common barriers to effective RCA will then be discussed, including:
• understanding the difference between physical and system causes
• why flowcharts should be mandatory
• the difference in power between a fishbone diagram versus a logic tree
• why the analysis should be performed visually
• sufficiency of evidence
• three potential error paths to investigate
• maintaining alignment of causes, data collection, conclusions, solutions and evaluation

Speaker Bio

Duke Okes has been in private practice since 1985 working with manufacturing and healthcare industries as well as financial and government services. He has conducted hundreds of workshops on ISO 9001 and quality audits, failure mode & effects analysis and risk-based thinking, and performance metrics and root cause analysis. He is author of three books on quality management topics: Root Cause Analysis: The Core of Problem Solving and Corrective Action (2nd ed.), Performance Metrics: The Levers for Process Management, and Musings on Internal Quality Audits: Having a Greater Impact. He holds degrees in technology, business and education, and is an ASQ Fellow and certified as a CMQ/OE, CQE and CQA.

Registration Link:
https://www.eventbrite.com/e/the-critical-role-of-root-cause-analysis-in-capa-tickets116544500739
Date & Time
Tuesday August 18th, 2020 8:00pm CDT
End Date & Time
Tuesday August 18th, 2020 9:30pm CDT
Venue
https://www.eventbrite.com/e/the-critical-role-of-root-cause-analysis-in-capa-tickets-116544500739
Categories
Webinar
Host Type
Geographic
Webinar Link / Meeting Instructions
Speaker: Duke Okes
Tuesday, August 18, 2020 6:00 PM -7:30 PM PST
VIRTUAL EVENT ASQ VIRTUAL EVENT IS FREE BUT REGISTRATION IS REQUIRED.
NOTE: WEBEX INSTRUCTIONS WILL BE PROVIDED UPON REGISTRATION.

https://www.eventbrite.com/e/the-critical-role-of-root-cause-analysis-in-capa-tickets-116544500739
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Date & Time: 08/18/2020 06:00:00 PM PDT