Webinar: ASQ Calgary Virtual Quality Discussion Group - The Role of the Facilitator 3497
Webinar: ASQ Calgary Virtual Quality Discussion Group - The Role of the Facilitator
Virtual Quality Discussion Group
Wednesday, October 20th; 6:00 to 7:30 pm
Speaker: Grace L. Duffy

Grace Duffy has over 45 years of experience in business and process management throughout various industries, including government, education, and healthcare. Grace has authored 15 texts, additional book chapters, and many articles on quality, leadership, and organizational performance. She is a frequent speaker and trainer, and uses her experience as President, CEO, and senior manager to help organizations improve. Grace is certified in CMQ/OE, CQIA, SSGB, CQA, and is a Lean Six Sigma Master Black Belt, ASQ Fellow, and Distinguished Service Medalist. In 2016, she received the Asia-Pacific Quality Organization Miflora M. Gatchalian International Woman in Quality Medal. She holds an M.B.A. from Georgia State University. Grace Duffy is an incoming member of ASQ’s Board of Directors.

Topic: The Role of the Facilitator

A facilitated session is a structured meeting in which the facilitator guides the participants through a series of predefined steps to arrive at a result that is created, understood and accepted by all participants. Facilitation is an important skill for a quality professional. How can we be a good facilitator? We are pleased to have Grace Duffy, ASQ Fellow and Distinguished Service Medalist to share her great experience and secret sauce for facilitation.

In this session, she will share.
  • What is a team facilitator?
    • Facilitating (conflict of content discussion vs impartial coaching)
  • The relationship between the Champion and Project Lead
  • Modular Kaizen facilitation throughout the improvement process
  • The role of the MBB in qualification projects for GB/BB.
  • Date & Time
    Wednesday October 20th, 2021 7:00pm CDT
    End Date & Time
    Wednesday October 20th, 2021 8:30pm CDT
    Host Type
Category Public Calendar

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Date & Time: 10/20/2021 06:00:00 PM MDT

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