UH Student Branch & Greater Houston Section Prof. Dev. Meeting: Building a Lean–Learning Culture wit

When:  Nov 11, 2022 from 06:00 PM to 07:00 PM (UTC)
Associated with  Greater Houston Section

NOTE: Everyone registered will receive the link to join this meeting online approx. 1 day prior to the event, and it will be sent to the email address used for your registration.



Speakers: Ms. Paola Torres



Title: Building a Lean – Learning Culture with a Lean Management System



Description:



This presentation describes the implementation of a process centric, process management approach required to drive a culture of continues improvement through Lean Management in a compliance department at a NYC managed care company. Attendees will learn the 3 key structural changes that enable an effective transition of an enterprise from a traditional outcome or result based management style to a process management or process focus learning strategy.



The development of a continues improvement, learning culture through the implementation of lean management principles and tools is a desired state for most organizations. Only through the implementation of a cohesive Lean management system organizations can transition from a traditional outcome or result based management style to a process management or process learning strategy. This transition requires structural redesign of the organizations or departments processes to enable a cohesive Lean management system that encompasses 3 areas: 1) Focus on process health through visual controls, 2) Improvement of the work through visual accountability and 3) Sustainment of the improvement through standard work (1). The 3 areas of the Lean Management system are the backbone of developing a learning culture in the organization. The organization focuses on improving these 3 elements as a strategy to optimize the outcomes of the process. This enables a transition from a focus on an outcome to a focus on the process that enables the outcome. As a result, improving is no longer dependent on recruiting specific talent or dependent on people. Improving becomes a non-talent dependent process or a process dependent process (based on the 3 areas described above). Overtime the “talent minded mindset” often perversive in American management (2) is replaced and the new learning culture (process dependent) becomes the norm. Understanding the structural changes that enable the redesign of a value stream to support the implementation of a Lean Management system, increases the success and long-term sustainment of a Lean, learning culture in any enterprise. The session will be structured using a real case study. The concept will be present and then the application of the concept will be demonstrated through visuals and data from the field. During the presentation the attendees will be prompted to reflect on the concepts presented through open ended questions.