Humble Errors, Mark DeLuzio.  ASQ Houston, May 20th 6pm CST 3100
Humble Errors, Mark DeLuzio. ASQ Houston, May 20th 6pm CST

Breaking Down Silos in the Lean Enterprise

● Why share the DBS story?

● What’s behind these 10 “lessons” I’m sharing?

● Why do you need to know this?

10 Humble Errors!!

Error 1: Only focusing on Shareholder results while ignoring other key Stakeholders.

Error 2: Lean Positions Staffed with the Most “Expendable” Personnel

Error 3: Doing Lean without considering your Business Strategy

Error 4: Mostly Focused on Point Kaizen vs. Enterprise Kaizen

Error 5: Heavy Focus on Muda and not Enough Focus on Mura and Muri

Error 6: Attempting to financially justify EVERYTHING associated with DBS

Error 7: Making the implementation of the tools THE objective

Error 8: Leadership Viewing Lean as a Spectator Sport

Error 9: Basing Decisions on Cost vs. SQDC

Error 10: Treating DBS/Lean as if it were OPTIONAL

Date & Time
Thursday May 20th, 2021 6:00pm CDT
End Date & Time
Thursday May 20th, 2021 7:30pm CDT
United States
Meeting, Webinar
Host Type
Webinar Link / Meeting Instructions
ASQ Houston May 2021 Meeting: Humble Errors, Mark DeLuzio
Hosted by Greater Houston Section 1405
Thursday, May 20, 2021 6:00 pm | 1 hour 20 minutes | (UTC-05:00) Central Time (US & Canada)
Meeting number: 127 507 1346
Password: Houston2021

Join by phone (You will need to request RU's on a separate email)
1-408-792-6300 Call-in toll number (US/Canada)
Access code: 127 507 1346
Additional Information

Mark DeLuzio Bio

Mark DeLuzio is Founder and Chief Executive Officer of Lean Horizons Consulting, LLC ( He is a former Corporate Officer and Vice President of Danaher Business System (DBS) for Danaher Corporation (NYSE: DHR), where he was the principal architect of DBS, deploying it on a global basis. Mark was selected by Danaher to be on the first study mission to Japan, studying under the original developers of the Toyota Production System. DBS has been credited by Wall Street as a key element to Danaher’s success. Danaher has been recognized as the leading implementer of Lean

globally and has been rated as the 3rd most profitable US stock over the last 30 years. Mark is alsocredited with developing the first Lean Accounting process in the United States for Danaher’s Jake Brake Division, where he served as their Chief Financial Officer. He is recognized as a pioneer in this area and is known as one of the “Fab 5” in the Lean Accounting community.


Mr. DeLuzio served as a member of Central Connecticut State University’s advisory board for its School of Business and in 2007 was inducted as a Life Member of the Shingo Prize Academy (Lean Hall of Fame) for his lifetime contribution to “Excellence in Manufacturing.”


Effective April 1, 2008, Mr. DeLuzio was elected to the Board of Directors of Hillenbrand, Inc. (NYSE: HI), which is a diversified industrial manufacturer. Before retiring from the Board in February 2019, he served on the Nomination and Governance Committee, the Compensation Committee as well as the Merger & Acquisition Committee.


Mr. DeLuzio has consulted on a global basis, and is a frequent speaker at higher educational institutions such as MIT (Sloan School of Business), Northwestern (Kellogg School of Business), Harvard Business School, and the Rensselear Institute of Technology (RIT).


Having had two sons who fought in combat in the Middle East, Mark unfortunately became a Gold Star Father in 2010 when his son Steven (age 25) was killed in action fighting the Taliban in Afghanistan. Steven was awarded the Bronze Star, Purple Heart, Army Commendation Medal, Combat Infantry Badge, as well as other decorations for his selfless bravery. Carrying on both of his sons’ contributions to our country, Mark was inspired to help Veterans (at no fee) wishing to start a business or needing career advice. His organization is called B.R.A.V.E. (Business Reviews and Advisors to Veteran Entrepreneurs).


Through his B.R.A.V.E. organization, Mark has joined forces with famed actress and supermodel Jennifer O’Neill as Executive Producer of her screenplay “On The Hill,” which addresses the topic of Veteran suicide and Veteran PTSD. Jennifer and Mark share a passion to help our Veterans “take off the uniform.” For the last 10 years, Jennifer has fought for Veterans suffering with PTSD through her equine therapy organization “Hope and Healing at Hillenglade.”


Mr. DeLuzio holds two undergraduate degrees in business (Marketing and Accounting) from Central Connecticut State University, and an MBA in Operations Management from the University of Hartford. He holds a Certificate in Production and Inventory Management (CPIM) and is a Certified Management Accountant (CMA).

Event Sponsor Information
University of Houston – College of Technology

Azimuth Compliance Consulting

Abacus Quality System Services Inc. (AQSS)

Aviation, Space & Defense Division

DQS Management Systems Solutions
Category Public Calendar

Event Comments

No Data Available

Event Map

Date & Time: 05/20/2021 06:00:00 PM CDT