No organization has ever stated:
“We train people only when, and if, we realize things have gone wrong and it points to them not having the knowledge to do the job. Training is expensive, requires time away from the workplace, so is best used sparingly, ideally as a reward or motivation tool!”.
And yet, we have countless examples of organizations that have behaved this way, and, continue to do so in spite of repeated failures. Many don’t even seem to understand “What is wrong with this picture?!” and seem to keep on doing what they believe is “normal”!
Not all organizations think that way! There are a few that have realized that their success, survival and growth can only be sustained not just by “training”, but by an ongoing process to L.E.A.R.N.
L.E.A.R.N is a simple acronym that will form the basis of sharing the experience of an organization that sought to make learning the foundation of its business system. There is nothing truly innovative about L.E.A.R.N, yet it may be challenging, even confronting, to organizations who operate under the paradigm that “Knowledge is Power” whereas L.E.A.R.N is about “Knowledge is Empowerment”.
I hope you will enjoy this brief journey into what has been foundational in an organization in its 135 years of history!
Bio - L.A. Patrick ROSS
Patrick Ross is currently retired, but passionately seeks to share his knowledge and experience with others.
Patrick completed a 25 year career at Robert Bosch (Aus) Pty Ltd at the end of 2012. His last role at Bosch was as Regional President for Automotive Electronics –Australia. Concurrently, he was also the Vice President responsible for Operations in Australia and a Director of the Robert Bosch (Aus) Pty Ltd. Patrick’s career with Bosch spanned 25 years and included assignments in Europe (UK, Germany) as well as responsibilities in China and Malaysia.
As he transitioned from Bosch, Patrick took an appointment as Senior Industry Fellow in the Department of Management at Monash University, where he contributed to the University’s Business School, MBA program and a number of post-graduate research activities, as well as being an interface to industry partners.
Shortly after leaving Monash University, Patrick had an assignment in China with the Shark Ninja Group, makers of Shark Floor-care products and Ninja blenders, as Vice President, responsible for all operations in China, also being the responsible executive for the group’s China Headquarters in Shenzhen, China.
Prior to his retirement, he was General Manager at InsiTe Manufacturing, an innovative micro-company manufacturing a range of products for the security door and general building industry. He was also a member of the advisory council of Environment Essentials, a boutique organization providing information services and consulting in the HSE field.
Patrick was a member of the Advisory Board of the Department of Management of Monash University from 2004 to 2013, was President of the Society of Automotive Engineers – Australasia (SAE-A) from 2009 to 2011, and was a member of the Australian Institute Of Company Directors until his retirement.
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