Ryerson, a leading metal fabricator and distributor, is always looking for ways to continuously improve our product offering to our customers. One of the ways to improve was to initiate a project to reduce errors. The goal was to design a comprehensive corrective action system to allow the company to analyze trends in corrective action root causes and share best practice solutions. The Ryerson Corporate Quality Council worked together to design, test, and implement a comprehensive 8D app utilizing their current quality management software.
Speaker: Megan Moore, MBA, CSQP
Megan Moore is the Quality Advancement Manager for Ryerson where she leads the advancement of the quality program for the organization. Megan has 16 years of industry experience spanning sales, operations, safety, quality, and management roles.
Mrs. Moore holds a Bachelor of Science in Industrial Distribution from Texas A&M University and a Master of Business Administration from the University of Massachusetts. She is a Lean Six Sigma Green Belt, OSHA 30 Hour Certified, an ISO 9001 Internal Auditor, and an ASQ Certified Supplier Quality Professional.