- Quality Management Maturity
- Development of a Quality Culture
- The Importance of Emotional Intelligence
- People and Relationships in a Quality Culture
Lesley works with individuals and teams to fine-tune their Quality conversations, initiatives, and internal communications to create a better understanding of the role and concepts of quality assurance throughout their organization.
She combines 20 years of quality and regulatory experience in medical devices, in Canada, with thousands of hours of teaching to provide her clients with the skills, techniques, insights, and mindset that raise their confidence, take their communication skills to the next level, and allow them to have a positive impact on their organizations.