Topic "Implementing a Process-Focused Quality Culture" (0.1 RUs)
Presenter: David Ball
Date: Wednesday, 14 July 2021
Time: 12:00 PM to 1:00 PM CDT
Registration Link: https://register.gotowebinar.com/register/8303386879042640143
Topic: Organizations have been implementing “Lean and Lean 6 Sigma” for decades now. Many of them are successful at point-in time-events, saving money, or reducing steps for employees. However, these events don’t always focus on the quality of the product or service. Or the improvement doesn’t stick. In a true Lean organization, the quality of the product or service is to be perfect or close to perfect, no questions asked. This is accomplished by subordinating all leadership tasks, so they are focused on the process to ensure the quality of the output. This session will help you understand how to develop a process focused quality culture within your organization.
Presenter: David Ball is the Global Head of Quality Management at IQVIA. He has over 30 years of experience in the automotive and pharmaceutical industries. Ball is a ASQ Senior Member, Master Black Belt and is ASQ certified in a variety of disciplines. David has been trained by Toyota in Lean and applying the Toyota production system to fundamentally bring real change to organizations that will improve the core value that companies brings to their customers. His core strength is to transform businesses to a high Quality producer and exceptional Lean culture.