Tuesday, April 14, 2020
6:30 p.m. Eastern / 5:30 p.m. Central / 4:30 p.m. Mountain / 3:30 p.m. Pacific
Duration: 60 minutes.
0.1 RU will be awarded to attendees.
Registration is required to join this event.
If you have not registered, please do so now: Click here to register!
The Presentation: Concepts like Design Thinking, Customer Journey Mapping, and the Baldrige Program intersect in the area of Innovation Management, but they are often regarded as the job of someone else who is uniquely qualified. Use these accessible tool sets and others to uncover your organization’s hidden strengths and build the next generation of solutions.
· Survey of proven innovation tool sets.
· Incorporate thorough organizational analysis.
· Practical techniques that can be used immediately.
The Presenter: Tracy Owens, ASQ Innovation Division
Tracy is a business transformation leader who has driven his employers and client organizations to achieve near-term objectives and better long-term results through innovation and quality management. As a founding member of ASQ’s Innovation Division, Tracy has promoted a growing body of knowledge on innovation management and brought his audiences a strong message about innovation as a process and not just a creative spark. He is co-author of The Executive Guide to Innovation, which was published in 2013. Tracy holds a Master's Degree in International Business from Seattle University and he was elected to the 2016 class of ASQ Fellows.
Partnering Organization: ASQ Inspection Division