Tuesday, May 7, 2019 from 12:00 – 1:00 PM (Eastern Standard Time)
This webinar will help you understand the importance of sustaining a culture of quality in any organization, learn how sustaining quality is a joint effort of every employee from the front line to the CEO and to measure what you treasure by discovering how to align measures, processes, objectives to organizational goals and Strategic Plan. Join presenters, Kristi Boyett and Shruti Patil, as they explain how they are applying principles of continuous improvement through the City of Tyler's Performance Excellence Team.
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Bios of the Presenters:
Kristi Boyett serves as the Performance Excellence Manager at the City of Tyler where she has worked for 13 years. In this role, Kristi leads the cit