6:15-7:00 pm Social and Section Business 7:00-8:00 pm - Speaker Presentation
Description: A transformational Trauma-Informed strategy for businesses should include a holistic systems approach in order to serve the needs of those (customers: individuals, families & communities) who have experienced adversity. A Trauma-Informed strategic focus in a business is applying understanding, recognizing, responding and resisting re-traumatization policies & practices internally for the workforce and externally for customers receiving products and services. Entrepreneurs & Organizations seeking to transform their business processes to serve their customers, clients, and patients, who have experienced adversity, require unique, customizable and complementary options.
Bio: Amy has both a bachelor and master’s degree in Business from Baker College in Michigan, 25+ years of educating, data analysis, problem solving, six sigma and professional auditing experience. She holds a professional certification from the American Society for Quality (ASQ) and previously certifications from International Register of Certificated Auditors (IRCA) and Exemplar. Adjunct Faculty for Cleary University in Ann Arbor, Michigan instructing Advanced Statistical Analysis, Six Sigma and ASQ Certification prep.
Date & Time
Tuesday January 12th, 2021 5:15pm CST
End Date & Time
Tuesday January 12th, 2021 7:00pm CST
Teams Meeting - See meeting link in above description
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ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.