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I have attempted to look behind the scenes into what is the real meaning or implication of what Deming called (later in life) his 14 Points (Obligations) for Management. I have looked at other’s analysis of what Deming meant and included them here. There is a reference list at the end, and I have put citations after each author’s views. I have added some stories of my own experiences to help illustrate the points being made.
Kent Whitman
"Whit"
Kent Whitman
"Whit"
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