On every platform at every train in Tokyo, employees are always pointing at things. These ritualistic gestures—known as shisa kanko, or “pointing and calling”—are crucial to keeping Japan’s train system running smoothly, and they might even save lives. But how does it actually work?
With members and customers in over 130 countries, ASQ brings together the people, ideas and tools that make our world work better.
ASQ celebrates the unique perspectives of our community of members, staff and those served by our society. Collectively, we are the voice of quality, and we increase the use and impact of quality in response to the diverse needs in the world.