What are the critical elements of a systematic approach to organizational education?
Grace Duffy
107 Posts
We know there are traditional models for course development and delivery, like the ADDIE model. Are there others that effectively help us develop the virtual training so necessary now with our pandemic stay at home orders? A Systematic Approach to Education has existed at least since the 1980s. Are there details that we should remind ourselves of during this time of sequestering? 
7 Replies
An article I have recently reviewed from InstructionalDesign.org indicates to me there are many models for virtual learning. I don't think that the ADDIE model is the best model, but I do know it  works well in a non virtual environment. It will be interesting to see the development of virtual learning that occurs in short notice responding to the stay at home requirement on COVID-19 for students of colleges and universities.  I believe the leader in this environment is MIT who have been offering courses for some time .
Grace Duffy
107 Posts
Thanks for your input, Dwight. I appreciate the reminder of the excellent Universities who already are expert at virtual learning. I understand that Vanderbilt University in Nashville, TN and Brigham Young University, in Provo, Utah are also sponsoring complete, or almost complete degree programs virtually. I need to check with the Association for Talent Development for articles on Virtual Learning development models. I am not sure we can post them on MyASQ or not. Once they are copyrighted, maybe it is OK. We can share some of them with our members. 
Great idea Grace, I know that many ASQ members are trying to develop virtual programs for their companies or clients and it would be good to have some rapid way to disseminate best practice that is useful. I am currently doing coaching with MS Teams and Skype and working on developing my presence on LinkedIn where quality information can be disseminated broadly. We must make sure that the information that is disseminated is USEFUL and TRUTHFUL - not just empty "opinion-based" theoretical models, but things that have worked in practice and are valuable for others to follow.
Please continue in your efforts to inform our community of educational practices that have worked well and have been vetted by leading universities.
Grace Duffy
107 Posts
Well said, Greg. Agreed. The model I posted with the original question was developed by the IBM Instructional Systems Development Group in Atlanta, GA, Dallas, TX, and Thornwood, NY. I remember benchmarking with Xerox in Leesburg, Virginia on design, development and delivery processes for corporate training and education. I am positive that the science for each of these process blocks has progressed many fold since that early benchmarking. This high level process map is just that, a high level under which many new models and technologies now exist. My hope is that this discussion will go exactly where you have suggested it go. Let's get the Instructional Systems Designers and education and training specialists sharing what they are doing now to support virtual training and education in this time of social distancing. 
Thank you for beginning such a relevant and timely conversation. I don't have anything to offer right now, but plan to stay connected to the discussion.

Gloria Diaz
One of the discussions I'm seeing in instructional design circles is a growing discussion on the impact of system thinking and design thinking on their discipline. It may just be I pay more attention to the discussions that intersect with my interests.

In my organization we look at the following five phases for development
Phase (Design Thinking) Instructional design practices
Empathize Learner analysis
Persona development
Define the Problem Needs assessment
Ideate Brainstorming solutions
Working with design teams
Prioritizing needs
Prototype Rapid prototyping
Test Usability testing
Formative evaluation

We pretty much use Rummler’s Nine Variable Framework as our performance analysis framework which assesses performance goals, design strategies, and management across three levels of an organization or system (performer, process, and organizational).

Grace Duffy
107 Posts
I should have known you followed Gary Rummler. He and Paul Harmon are two of my favorite system and organizational design references. Attached is from a Rummler, Raiche paper from 2009. The attached is for an organizational system, but you can see the parallel to the model you attach in your response below. 


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