3 Posts
Hello,
We are a clinical laboratory and in the process of improving our quality indicators. I'm wondering what are some meaningful quality indicators for a clinical genetic laboratories.
Thanks,
Trinh
We are a clinical laboratory and in the process of improving our quality indicators. I'm wondering what are some meaningful quality indicators for a clinical genetic laboratories.
Thanks,
Trinh
3 Replies
2 Posts
Hello,
Participating in an external quality or proficiency test program such as EMQN provides data on the whole analytical process. This could be a good quality indicator for your laboratory.
kind regards
Daniel
Participating in an external quality or proficiency test program such as EMQN provides data on the whole analytical process. This could be a good quality indicator for your laboratory.
kind regards
Daniel
4 Posts
I recommend that you check out the CLSI guideline "HS1-A2: A Quality System Model for Health Care," in which the necessary aspects of the system are identified as Quality System Essentials (QSEs):
https://webstore.ansi.org/standards/clsi/clsihs01a2
https://webstore.ansi.org/standards/clsi/clsihs01a2
2 Posts
I'm not sure whether your lab is a stand-alone lab or is connected to a larger organization, but I would start by finding out what quality means to your organization as a whole and especially to your customers. The gentlemen in the posts above have great ideas, and I would just add that you will want to find quality indicators that are meaningful to the bigger picture of what you do, that your customers appreciate, and your coworkers/employees buy into. It's easy to come up with through-put and quality of product measures, but a lot of times, those measures are assumed by the stakeholders to be at a certain level, and they'll only care if they start failing. That doesn't present you with much input on how to improve. A Kano model analysis of your potential measures might be helpful, too.
Is there a particular kind of quality indicator you are having trouble identifying, ie product or personnel?
Is there a particular kind of quality indicator you are having trouble identifying, ie product or personnel?