There are seven focus areas (based on Quality Management BOK):
II. Strategic Plan Development and Deployment
III. Management Elements and Methods
IV. Quality Management Tools
V. Customer-Focused Organizations
VI. Supply Chain Management
VII. Training and Development
I would like to speak on leadership please. Could you send me the proposal format please? I developed a quality management model as the outcome of my PhD and I would like to share the leadership component of the model. I would be grateful to be part of webinar speakers please.
Enefola Odiba PhD
Hope all is well with you. I have something I did for the Milwaukee section regarding Force Field Analysis if you are interested.