Quality Management ROI Statistics

Quality Management ROI Statistics

Posted by Robert Bohrer on Aug 5, 2019 1:42 pm

Hello community.....I am creating a new Quality Management company in Central Florida targeting small to medium size companies that can't afford to hire their own dedicated quality teams.  I am looking for some good comparative statistics to demonstrate the value of implementing quality practices.  More specifically, stats around how QM impacts leadership effectiveness, employee engagement, and training retention/penetration vs companies that have not moved toward quality programs.

Many thanks....Robert B.

Re: Quality Management ROI Statistics

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Re: Quality Management ROI Statistics

Posted by Raymond Harkins on Aug 6, 2019 7:42 am

Best of luck to you with your new company, Robert. The first two places I go for business research info is Harvard Business Review and McKinsey & Co. I didn't spend a lot of time looking, but for instance, I found "Creating a Culture of Quality" on HBR that has some of what you're looking for. I also found several more industry-specific articles along the same lines on McKinsey.

Ray Harkins