"Define and describe management theories such as scientific, organizational, behavioral, learning, systems thinking, and situational complexity. Define and describe management styles such as autocratic, participative, transactional, transformational, management by fact, coaching, and contingency approach. Describe how management styles are influenced by an organization’s size, industry sector, culture, and competitors."
How should this area of the quality management body of knowledge be changed?
To make this section truly valuable, and not just a regurgitation of stuff that your average exam taker finds annoying, we need to move beyond the list and to a higher level of bloom's taxonomy. Instead of "Define and describe" this should be "appraise and interpret."
Frankly, I find this to be true of most of this and related sections. Nothing in the CMQ/OE should be below the Analysis level, unfortunately, most areas of the BoK are. This devalues the value of the certification.