Quality Manager Opening at Zenith Behavior Health (Medical)
Robert Martin
130 Posts

Zenith Behavioral Health in Phoenix has a young journeyman-level opening for a Qualify Manager.

The role is described as:

"We are looking for an experienced Quality Manager to oversee all aspects of quality management. The Quality Managers responsibilities include inspecting materials, processes, and products, ensuring compliance with new and existing quality standards and regulations, implementing quality management actions, and contributing to the development of company policies and procedures. The Quality Manager provides quality support to projects from the planning phase to project completion.

To be successful as a Quality Manager you should be able to ensure that all materials, processes, and procedures meet regulatory and quality standards, and promptly resolve any issues or discrepancies that may arise."

The responsibilities include:

  • Ensuring compliance with current regulations.
  • Monitoring and reporting on all activities, processes, and procedures.
  • Developing internal auditing tools and conducting internal audits and reports.
  • Determining data-driven solutions and implementing quality improvement plans.
  • Performing regular inspections and reviews to ensure employees adhere to quality and safety policies.
  • Assisting with the development of company policies, processes, and procedures.
  • Providing departments with quality planning and support.
  • Conducting or assisting with regulatory and quality training sessions.
  • Preparing and maintaining quality management documentation.

The qualifications:

  • Degree in a related field.
  • CPHQ certification.
  • 2+ years of experience working with quality systems.
  • Proficiency in Microsoft Office and quality management systems.
  • Excellent communication, interpersonal, and public speaking skills.
  • Excellent decision-making and problem-solving skills.
  • Strong organizational skills.
  • Ability to read, write, and document as required for patient medical charts, patient case notes, incident reports, and data into Electronic Health Record.
  • Ability to communicate at all levels.
  • Ability to effectively present information and respond to questions from patients, team members.
  • Reasoning ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must have ability to utilize a computer, able to read a computer monitor or notebook screen. as required to enter data into Electronic Health Records and to enter data into a time and attendance system required for payroll processing.
  • Knowledge of MS Office and email software is required.

You can learn more about this role and apply for it here.