If our technical community is in need of a virtual presenter of Quality 4.0 content, you may find this interesting and relevant for our upcoming programs.
The ASQ Quality Management Division (QMD) recorded and posted my recent Quality 4.0 presentation on applying Cost Of Quality (for software, information, and technology). This presentation referenced current ITIL v4 practices and quality characteristics from ISO 25010 and 25012 toward the analysis, qualification, development, verification and validation, deployment and maintenance.
I would be willing to adapt this to align with LED scope. I invite interested member leaders to evaluate this for consideration.
Here is the link on myASQ
It will be great to have you contribute to the Division. You are so knowledgeable and always giving. Appreciate your volunteer spirit!
Dave, The Process Whisperer®, Greeneville, TN