We encountered an event where the measuring equipment used in the R&D (Reliability) Lab were not calibrated or on a calibration frequency. The owners of this lab was explaining it is not required or needed as the results are not directly connected to products/services we build and ship to our customers.
This confused me as I was under the impression within ISO 9001:7.1.5 that all measurement equipment should be calibrated. I feel as though I am ignorant in this instance. Almost if there is an exception to this rule I have not experienced yet.
Has anyone else experienced this? Can someone help educate me for this instance?
@Ashley N White Usually in cases like this I'd expect to see a label of “Calibration Not Required” or some type of documentation that states the equipment in the R&D Lab are not required to get calibrated. The explanation from the owner sounds appropriate. You can have equipment be used as a reference but they should be labeled as such (“Reference Only” or “Calibration Not Required”).