Interview Questions for a Leader on the importance of Quality
I'm preparing to do video interviews with our C-suite and other key leaders to discuss why quality is important. This will be used in a variety of communications in the next quarter, including training.

I'd love to hear what questions you think should be asked?
1 Replies
1) What behaviors do you exhibit that others can model that demonstrates a commitment to quality
2) What decision logic do you use to help decide between conflicting priorities such as service level performance vs. quality when faced with late orders
3) Describe a time where a quality issue potentially resulted in a service impact or a recall, how did you manage through that to assure quality was a priority

Be well-Deb