What's Your Problem? April 2020 Book Club (Logistics and mechanics discussion)
The Team and Workplace Excellence Forum book for April is Thomas Wedell-Wedellsborg’s What’s Your Problem.

Thomas Wedell-Wedellsborg is a globally recognized expert on innovation and problem solving. He has shared and refined his reframing method with clients like Cisco, Microsoft, Citigroup, Time Warner, AbbVie, Caterpillar, Amgen, Prudential, Union Pacific, Credit Suisse, Deloitte, the Wall Street Journal, and the United Nations. What’s Your Problem is a fascinating book about reframing problems to identify and solve the right problem. I know I’m excited about this book!

You can purchase What’s Your Problem a variety of ways:
  1. If your local bookshop is open or is accepting online orders
  2. Try your local library for ebooks
  3. Amazon.com - though be careful, their order timeline for adult books is extended. The Kindle option is probably the cheapest.
  4. A PDF version is available from the publisher
On April 1st I will post a series of questions and discussion points in this thread.  This is meant to be a starting point for conversation about the book. 

In the 3rd week we will have at least one video conference call to discuss. Currently discussing with the author to have another session with their participation to answer questions and discuss the book.

Any general questions or improvement ideas go in the “Book Club best Practices” thread.
10 Replies
James Shore
16 Posts
Hi Jeremiah
Great work putting this together - keep it up!
Unfortunately the most cost effective and quickest method doesn't have a delivery until 22 April due to the high demand on home shipping...not sure if anyone else is experiencing this challenge...


My recommendation is the Kindle version for the most cost effective. Amazon is having very reasonable delays in their shipments and supply chain as they focus on core Pandemic related material. Which means books are delayed. This would be an issue no matter what we chose.

I wanted to make sure that the books we chose have multiple electronic options available with all the shipping issues. This month's has both the Kindle and a pdf.

It is one credit if you have an Audible subscription. 😁
Stephen....can you help me with the credit on Audible....how do I get/purchase one credit....the Audible app is not intuitive to me. I know it is not your role to help, but please...?  Thank you.

Darlene Groomes:
Stephen....can you help me with the credit on Audible....how do I get/purchase one credit....the Audible app is not intuitive to me. I know it is not your role to help, but please...?  Thank you.

You have to pay for a monthly subscription. I have an Amazon Prime and Audible subscription though that. You must subscribe Audible to gain credits, there are free trials too, so try it and see if it is something you like. I can't remember how many credits you get when you sign up but you do get one credit each month. This platform has a ton of audiobooks. Hope this was helpful
Does anyone have a good website to view the Problem Reframing Canvas?
The book’s website, www.howtoreframe.com, offers a print-friendly versions of the reframing canvas https://howtoreframe.files.wordpress.com/2020/03/reframing-canvas-whats-your-problem-v.-march-18-2020.pdf

Several other useful resources there as well

If folks are doing examples of these, love to see them posted!
I hope everyone is starting to acquire the book.

Thomas, the author, has agreed to do two webex discussions of his book on 21-Apr-2020 at 10 am and 7 p.m. EST. I will post details for these soon (I have to go and schedule the webex)

The plan is:
  • Thomas to present a 5-7 minute key highlights
  • 4-5 questions/discussion points from the forum either asked by a member or by the moderator (your choice but we really want to increase the )
  • Open discussion
The sessions will be recorded and posted after editing (release date tbd)

On Wednesday we'll be posting our original questions and discussion seeds, which will be a mixture from the author and ASQ.

Don't hesitate to start discussion the book and posting your discussion points now if you want!