2021 Introductions

Hi all. I'm Jeff Veyera, a Senior Member of ASQ and 2022 Chair of this forum. My life in quality began 27 years ago in the United States Air Force. While I've had many roles in many industries since, I have always thought of myself as a quality professional at heart and apply that perspective to all I do. I am a Six Sigma Master Black Belt, Lean Leader, and achieved my Certified Quality Manager back in 2001. I have recently returned to banking, working in risk management within IT for Truist. Quality Press published my book “Culture Is Everything” in 2020 and just named it one of the best culture books for 2021 (2nd year running). I recently gave the keynote address at the Minnesota Quality Conference (shout out to Helen Swanson and the wonderful gang over at that chapter). My aspiration for this forum is to build a more human workplace for all of us through seamless collaboration with all members. Your turn.

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