Quality professionals have skills that are valuable in organizational sustainability programs.
What topics are of interest to you as a sustainability leader in your organization?
What challenges do you face in developing and operating sustainability initiatives in your organization?
What would you like to learn more about with regard to managing quality in sustainability programs and initiatives?
I find this dashboard tool helpful, from Bob Willard: https://sustainabilityadvantage.com/sustainability_dashboard/dashboard-3-2.php
1. Extend the concept of the Customer Satisfaction
2. Align the principal-agent relationship with quality and sustainability objectives
3. Connect quality with sustainable development
Our ASQ EED Summer Newsletter provides insights on these issues.
ASQ EED Summer 2020 Newsletter.pdf