ASQ Government Division Presents: A Roadmap to Government Accountability and Effectiveness – Principles and Quality Tools to Produce

Upon retiring after ten years as Quality Director for Cleveland
Clinic Children's, Allan has begun to leverage his skills and
experience to improve government effectiveness and
accountability. Allan has a 30-year track record of developing
and implementing processes designed to improve performance,
increase efficiency, ensure regulatory compliance, reduce cost,
and increase customer satisfaction in a wide range of industries
and functional areas. Allan is a long-time member of ASQ. He is
an ASQ certified Six Sigma Champion, a Six Sigma Black Belt, and
a Certified Professional in Healthcare Quality (CPHQ).