What do you want included in the Division newsletter?
Therese Steiner 508
Joined 04/29/2018 - 27 Posts
What are the topics and types of content you'd like to see covered in the Competitive Advantage Newsletter?

Would you like to contribute content?  We're putting together the Fall issue now - let me know if you have a story you'd like to share in the next newsletter!
1 Replies
Leia Patzernuk 437
Joined 04/28/2018 - 11 Posts
Therese, including articles, case studies, or even lessons learned specific to implementing elements from the SQBOK would be a great focus area for future newsletters.

Does anyone have any experiences that they can share? Maybe as it relates to service quality in general, or maybe to Robert Beauchamp’s inquiry about process improvements? This may be a great starting point for an upcoming newsletter.