SQBOK v.3.0 Webinar Available
Want to learn more about the Service Quality Division's SQBOK?  Check out the webinar led by Zubair Anwar, SQBOK Chair for Service Quality Division to find out more.
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These materials are amazing! Great concepts, tools, methodologies. Thanks SQD for making this available to us. All the best!
Thanks Benito! We're very excited for 2020, and looking to continue to expand our content to make the SQBOK even more meaningful.  We are always open to suggestions and proposed topic areas that will be of value to service quality professionals.