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13
I thought it would be fun to share what was your most memorable training experience and what made it memorable? My ...
Emma Raven
17d

I was in a Problem Solving/CAPA training class, and the instructor started to share the example that was being ...

Great question Emma. I love when the instructor is dynamic and entertaining as well as informed. I once had a high ...

Susan Gorveatte You've reminded me of my freshman Biology teacher. He stood on the lab table and said ...

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Hi, I was looking for ideas for a hands-on activity that I could have our group perform: like a 5S for their home ...
Susan Gorveatte
Mar '21

5S in a home office is an excellent idea right now, as many people are still working from home. Kitchens are also ...

Thanks, Mark, I love the kitchen idea.


Hi Susan,
What a great idea. I look forward to looking into this more myself and seeing what ideas others have as ...
What a great idea. I look forward to looking into this more myself and seeing what ideas others have as ...
I remember the lean activity making paper airplanes. It illustrated the effects of movement of product, tac time ...

Hi Susan,
The coffee idea is always a safe go to because of everyone's familiarity with the process - minus ...
The coffee idea is always a safe go to because of everyone's familiarity with the process - minus ...

Janet Ford-McMillan:
I remember the lean activity making paper airplanes. It illustrated the effects of ...

Ernestine Harte:
Hi Susan,
The coffee idea is always a safe go to because of everyone's familiarity with the ...
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19
I am working on a guide for designing and implementing a healthcare QMS that considers relationships beyond the ...
Grace Duffy
Feb '21

Great question Grace, I am also interested in this topic. I am expecting the "soft skills" to be included here for ...

Hi Grace, I could be way off, but the skills and aptitudes needed for performance improvement professionals seem ...

Susan, this is very helpful. Thank you. I am working on the QMS technical report for our HQIC and wanted another ...

Very nice list. I'm about to bring in a trainee and will put the whole thing in front of them for something to look ...
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Now 2021 is well underway I wanted to know how your training program has evolved with the pandemic and ...
Emma Raven
Feb '21

Hi Emma, great question. I know from my auditing time this year with my clients most have logged fewer training ...

We now complete a majority of our training virtually, when we can.
My company invested time & money by providing the ...
My company invested time & money by providing the ...

As a trainer I can tell you that some customers halted completely their external training program. On the other ...
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102
Hi, I am working on a special project and was looking for some input. When on boarding new (entry-level) quality ...
Susan Gorveatte
Nov '20

I think it is important to have the new employees observe and be mentored by experienced resources.
I seem to recall ...
I seem to recall ...

That is an interesting question. I would think of several topics:
- I would center some time in explaining the Why of ...

Training, Awareness, and Competence. Those are three excellent points Daniel!

Luis, I love the simulation model idea. I also like the CQIA BoK. I was also considering some of the CQT concepts at ...

All the responses so far have been excellent. One additional idea, get the production manager involved.

Dear Susanne,
I have done this activity for many years and in many companies. First, and foremost, onboarding must ...
I have done this activity for many years and in many companies. First, and foremost, onboarding must ...

I really like the ideas presented in the replies here. Specifically the focus on explaining the 'why' behind ...

Regardless of how much you want the Quality people to know, I am always in favor of putting them to work on every ...

I would add to Luis's excellent list - consider adding real world examples of possible scenarios including ways to ...

7
Did you know you can publish an article in the Forum? Got quality management related story to share with our ...
Susan Gorveatte
Feb '21
6
I recently saw the visual below. It would be interesting to align these 5 levels with Maslow's hierarchy: Level 5 ...
Grace Duffy
Nov '20
4
19
I am curious about how organizations are integrating Quality 4.0 into your training and educational processes. ...
Grace Duffy
Oct '20

Dear Grace,
This is a great question for a survey. Allow me to start with an observation from Finland. Most of the ...
This is a great question for a survey. Allow me to start with an observation from Finland. Most of the ...


Dear Grace,
I tend to agree with Greg especially with regard to organizational spending because of COVID-19. We ...
I tend to agree with Greg especially with regard to organizational spending because of COVID-19. We ...

Lisa, you share wise words. I have been more involved in sharing the basics of quality with my clients during the ...
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Training is most effective when the goal of the training is aligned to achieving the goals of the organization. ...
Susan Gorveatte
Sep '20

Hi Susan Gorveatte
With the wide selection of virtual and online training options, companies are not sending ...
With the wide selection of virtual and online training options, companies are not sending ...

Thanks Dan, there is definitely an increase in remote training vs on site training these days. I am loving the ...

I came from a small company (less than 40 people), so we didn't have a lot of the resources that larger companies ...
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7
Standard work processes have changed for many of us over the past 7 months. Less of us are on the road, using hotel ...
Grace Duffy
Sep '20

Great conversation, Grace. I find myself at times still in the old way of thinking I have to be on site with clients ...