Having taught RCA and CAPA for 10 years, I heartily recommend this book: Root Cause Analysis, Second Edition
The ...

@Anastasis Alayon
I have often thought that the quality community tends to state problems too narrowly and ...

@Anastasis Alayon
First, take a look at GHTF/SG3/N18:2010 (in IMDRF archive) to see why CAPA is not a good term.

...

@Douglas Wood Thank you for the recommendation!

@Ondrej Durej Thank you! I will read your article!

@Gregory Watson I love your approach, do you think we could have a conversation about it? Thank you in advance!

@David Manalan Thank you for the reference and for sharing your article! I will read it!

@Anastasis Alayon : I offer a low-cost, online training titled “Root Cause analysis and the 8D Corrective Action ...

@Anastasis Alayon
Dear Anastasis - Okay - email me to set up a conversation: greg@excellence.fi.

@Richard Tanner
Hello Richard, We, of course, can only speak in generalities however I would suggest approaching ...

@Richard Tanner I think you should have a frank discussion with this individual to share the long-term plan of them ...

@Richard Tanner
Hello! Over the years, I have created a Howze ‘curriculum’ which specifies what I will ...

@Richard Tanner

Training Leaders

Training a person to be a leader is much more important then teaching the ...

@Daniel Sniezek
An organization's quality leader has no greater obligation than that of developing those who ...

@Yvonne Howze : good observation. In one organization I informed the factory management team that our ISO-900X ...

@Miriam Boucher :
When there's an audit where I work, we have front room(s), a back room, hosts, doc pullers, ...

@Yvonne Howze :
Fear is the number one word I hear whenever the word Audit is mentioned... it doesn't matter what ...

@Susan Gorveatte Fear of making mistakes that will cause the company to lose the ISO 9001 certification usually ...

@Xiaowei Yue Thank you for posting.

@Xiaowei Yue Thanks for sharing!

@Anastasis Alayon

Dear Anastasis,

From a training provider perspective there appears to be a shift from Face to ...

@Anastasis Alayon
From your posting, it sounds like you are looking how organizations have evolved their ...

@Ernest Phoon thank you for sharing! you have a point about considering security during online training ...

@Edmond Frost thank you for sharing your experience! Your insights about how your company manages training, ...

@Jill Hittinger thanks for sharing! There's an interesting topic discussion by @Susan Gorveatte here:

It's ...

A culture of quality is a mindset. It is the culmination of designing and integrating a quality management system ...

Amy Cathlina:

What training or communications efforts do you have to help translate quality culture to each ...

Thanks both for these ideas. We just had a general company-wide culture survey; the results give me ideas on what ...

There is a lot to unpack in this simple question. I agree with all of the previous posts. It is a matter of driving the ...

Hello Susan,

For a new supervisor and manager we could state that the contents of de Quality Improvement Associate ...

Hello, Susan! When I train personnel in Leadership, regardless of their organizational position (e.g., ...

@Yvonne Howze I would love for you to turn this information into an article that our members can read and review. ...

Great discussion Susan! I would also add a previous analysis of the organization, maybe a survey or interviews to ...

Anastasis Alayon:

Great discussion Susan! I would also add a previous analysis of the organization, maybe a ...

We have started utilizing LinkedIn Learning to training our leaders and managers with learning paths that we can ...

Yvonne, I would love to connect with you and discuss your tools, then help with article if you want assistance. I ...

Great posts. Soft skills are very important for new leaders. How new leaders can develop their soft skills such as ...