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15 54

Hello, I am looking for some advice on how to address an issue I am working through with one of our suppliers. This ...

Robert Bertrand Sep '21

Sep '21

Hello Robert,
Escalate this issue internally. Work towards your executive team getting involved and ...

Sep '21

Hi Robert,

What kind of contracts do you have in place? What do they say? Do you have a Quality Agreement? KPIs? Are ...

Sep '21

Robert,

Please I suggest you visit your supplier and have business discussion with them. During the discussions ...

Sep '21

Thank you Aaron, Kelly and Patrick. Great suggestions.

So, our executive team is aware of the situation. We have ...

Sep '21

Hi Robert,
We have a similar situation where we have tried other suppliers who would not even consider taking the ...

Sep '21

Hi Robert,

What happens with the rejected product, is it sent back to the supplier for rework/replacement, or does ...

Sep '21

Single Source Supplier Issues

Without details regarding this key product (line) I am flailing somewhat but maybe ...

Sep '21

Thanks for the replies Thomas, Dominica and Willard.

To answer some questions, the parts in question are ...

Oct '21

To your question: yes, if you have data that shows the deviated product allows your product to meet its ...

Oct '21

If one supplier can do this so can others with engineering support.

1 8

How have your relationships with your suppliers changed due to COVID-19? What are you doing instead of onsite ...

Heather McCain Aug '20

Aug '20

As a supplier (EMR system to hospitals ), we've had a drastic shift in how we interact with our clients. We've cut ...

1 51

Supply Chain Management is currently a main category of the Quality Management Body of Knowledge . There are 6 ...

Jerry Rice Jun '18

Aug '18

I have been preparing for the CMQ/OE exam for a while now. This is an area I really struggle with because my ...