Community Discussion Category Topics

How best can Quality Management and Healthcare ...

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Pierce Story, co-chair of our Healthcare Quality and Improvement committee (HQIC), made some excellent ...

Grace Duffy Mar '19

Jeremiah Genest Mar '19

Grace

How can I find this monograph? While not in healthcare, maturity models are something we are spending a lot of ...

Joe Wojniak Mar '19

Hi Grace- Healthcare organizations and how they work to improve is an area that I'm interested in learning more ...

Grace Duffy May '19

The Monographs 1 and 2 are on the QMD My ASQ site under the documents at the bottom of the Healthcare Quality and ...

Grace Duffy Aug '19

The Healthcare Quality and Improvement Committee (HQIC) is working now on Monograph 3 of the Healthcare Quality ...

James Bossert Jan '20

Hi Grace, I agree with the concept and have seen often that in many hospital systems Quality is seen as a subset to ...

Grace Duffy Jan '20

Jim, thank you for your valuable comments about back office value for continuous improvement in healthcare ...

James Bossert Jan '20

Thanks Grace, I already had them but it never hurts to have another copy. If you feel I can be of value to the ...

Charles Schmidt Jan '20

HI all,

I'm apparently very late to the game. A pox upon me! I just happened upon this thread this morning and ...

Motivating employees

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In his book: Quality without Tears (Philip B. Crosby), Crosby was talking about: Managers getting employees ...

Luigi Sille 14d

Kelly Gau 13d

Luigi,

This is a great topic to ponder! It is one I have spent time thinking about, having worked in companies that ...

Daniel Zrymiak 13d

Trust and transparency are very important in order to establish and maintain an engaged and motivated workforce.

...

Janet Lentz 12d

Daniel Zrymiak:
Trust and transparency are very important in order to establish and maintain an engaged and ...

Daniel Zrymiak 12d

Hi Janet Lentz ‍

This was a good topic raised by Luigi Sille ‍

In Canada, there is a prominent public ...

Luigi Sille 12d

Daniel Zrymiak ‍ :

The funny thing is that everybody, including managers, owners of companies, etc, know why ...

Daniel Lathro 8d

It may seem insignificant, but the first step in motivating people is being motivate as a leader. Because leaders ...

James Troeger 7d

Understanding what can cause employees to become demotivated and what can be done to help motivate them is not a ...

Janeen Skutnik-Wilkinson 6d

Thanks for sharing James - some really good information to consider and share.

Magsud Aliyev 5d

Hi James, Many thanks for sharing. I think very useful and helpful for people to understand why the motivation is ...

Douglas Wood 1d

I like the 5 categories. One way my son put it most simply was there there are three areas that need to be satisfied to a ...

Organizational Excellence through Psychological ...

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If, as Quality Management Professionals, we are tasked with achieving Organizational Excellence, then I ...

Daniel Zrymiak 26d

Luigi Sille 26d

Daniel Zrymiak ‍ , I totally agree. Psychological safety in the workplace is about providing a safe space for ...

Gregory Watson 26d

Dear Daniel,
Interesting reference to the Google learning. It reflects what the early practitioners of the then ...

Gregory Watson 26d

Dear Luigi,
I think that the question you posed is insightful: If employees are proclaimed by management to be the ...

Gregory Watson 26d

Dear Daniel,
One further thought. When W. Edwards Deming proposed his "System of Profound Knowledge" (SPK) in his ...

Luigi Sille 25d

Dear Gregory Watson ‍, thanks for the answer. That is what I figured out. It's the year 2020, and management ...

Gregory Watson 25d

Dear Luigi,
You've got it exactly right - implications also!
Best regards,
Greg

Gregory Tutunjian 25d

A few (recurring) thoughts:

Don't compare where we/you work to Google (not that this is being done here, overtly, ...

Gregory Tutunjian 25d

"First, what is in first place? Without a doubt for most of the management teams, their first place consideration ...

Mustafa Shraim 25d

It should be mentioned here that Deming advocated for this decades ago through his 14 points and SoPK.

Jerry Rice 25d

Luigi Sille:
Daniel Zrymiak ‍ , I totally agree. Psychological safety in the workplace is about providing a safe ...

Quality Management Division 2021 Strategic Planning ...

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The amazing member leaders of the Quality Management Division Council are getting ready to start our strategic ...

Peggy Milz 9d

Daniel Zrymiak 8d

Hi Peggy Milz ‍

I see our Technical Community as serving two major purposes for our membership:

Help members ...

James Troeger 5d

Hi Peggy Milz ‍ ,

The two points Daniel Zrymiak ‍ has offered are a great starting point and seemingly help ...

Gregory Watson 5d

Dear QMD Leaders,

Strategic planning is an interesting problem. We need to know three things: where are we going, ...

Patrick Amoah Sarfo 1d

Hello Peggy Milz,

Comrades James, Daniel and Gregory have made wonderful suggestions.

I will like to add that ...

Quality Tools to Cope with the Pandemic

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The COVID pandemic has changed the way we work. As part of strategies to prevent infections, many organizations ...

Eileen Serrano 1d

Daniel Zrymiak 1d

As I am working remotely from home, the safeguards relate to the steps taken as an individual citizen and ...

How do you search for QMD content?

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For all QMD members, I am doing a bit of research and I am curious; what are your main sources of quality information?
...

Susan Gorveatte Jul '20

Marvin Christensen Jul '20

Susan,
As a registered QMS auditor and a retired professional engineer (PE), I use many sources. I use the ...

Kim K Burson Jul '20

I tend to look at the published regulations such as ICH, EMA and USP. I am in the pharmaceutical industry but have a ...

Kelly Gau Jul '20

Hi Susan,

I have been in roles where I had to revamp the quality system, and had to learn as I went, without a budget. In ...

Chris Boytim Jul '20

Hi Susan,
Personally, I don't have just one source for quality information. But with that being said, I do ...

Irwin Elengovan Jul '20

Hi Susan,
I usually log-in in "MyASQ."
I keep getting inside, based on my requirements for the day.
As my roles as a ...

Jerry Rice Jul '20

Chris,

The Quality Management Division has a series of webinars to help to make the most of the communities on ...

Susan Gorveatte 8d

OK, thanks for your responses! I have put together a webinar with QMD on October 5, 2020 at 2:00 pm Central/ 3:00 pm ...

Supplier Relationships

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How have your relationships with your suppliers changed due to COVID-19? What are you doing instead of onsite ...

Heather McCain 11d

Benjamin Whitney 8d

As a supplier (EMR system to hospitals ), we've had a drastic shift in how we interact with our clients. We've cut ...

How does robust process management help you control ...

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First, why is this important? Because every manager needs to help control risk for the organization. Since 2015, ...

Douglas Wood 22d

Daniel Zrymiak 22d

Hi Douglas Wood ‍

This is the most impressive bibliography I have seen for a myASQ post. Congratulations on such a ...

Timothy King 22d

Nice article Doug. Robust is the right word. Robust means to me both effectiveness and value return.

I like the we ...

Douglas Wood 21d

In the interest of brevity, I did not mention Hans Rosling's book Factfulness. He echos Kahneman, and adds some key ...

Douglas Wood 21d

I like the process turtle diagram. There are many 'tools' we know in quality that are powerful aids in general ...

Grace Duffy 21d

I agree with my colleagues that this is a well thought out and written message. Thank you, Doug. I like the idea of ...

Timothy King 20d

OK, here is a question I would love to hear back on:

Has anyone seen what they consider "best practice" in managing ...

Girish Trehan 20d

The risk based process excellence has multiple approaches for robustness.

Here are my two cents about PFMEA. ...

Patrick Bryant 19d

Following.

Mr. King, this is a great question. My organization is resistant to changes in this regard, having ...

Douglas Wood 19d

Mr. Bryant,
I sympathize. I do have a few ideas that may help, if you have not done them already. First, during or ...

Douglas Wood 19d

Mr. Trehan,
In your experience, have you seen where a firm sets a 'magic line' for the RPN in FMEA, and says anything ...

PDCA

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How well does your company culture embrace the concept of Plan-Do-Check-Act (PDCA)…or have they forgotten what ...

Kathleen Labedz 15d

Daniel Zrymiak 15d

I think that different methods embrace PDCA in their own fashion. Agile and Sprints are managed in a cyclical way ...

James Troeger 15d

Hi Katie,

Thank you for sharing this PDCA refresher. Your opening sentence rings very true with me on a personal ...

Damir Azimov 14d

Hi Katie ,
My field is pharmaceuticals, radiopharmaceuticals and most recently cosmetic industry . I found ...

Managing for Quality to Recover from this Pandemic

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Please see the attached paper to stimulate discussion and get ideas flowing about how quality can play a role in ...

Gregory Watson May '20

Eduardo Guaragna May '20

Excelent paper Dr Watson .Quality must help to face the pandemic crisis.
Best regards
Eduardo Guaragna
Brasilian ...

Steven Snyder May '20

A very good paper and topics for stimulating further conversation. I do strongly feel the deployment (more now ...

Daniel Zrymiak 25d

Thank you Gregory Watson ‍ for taking the time to apply your considerable expertise toward this issue.

Within ...

Quality Management Division

Discussion Topic List

How best can Quality Management and Healthcare ...

Motivating employees

Organizational Excellence through Psychological ...

Daniel Zrymiak ‍ , I totally agree. Psychological safety in the workplace is about providing a safe space for ...

Daniel Zrymiak ‍ , I totally agree. Psychological safety in the workplace is about providing a safe ...

Quality Management Division 2021 Strategic Planning ...

Quality Tools to Cope with the Pandemic

How do you search for QMD content?

Supplier Relationships

How does robust process management help you control ...

PDCA

Managing for Quality to Recover from this Pandemic

Discussion Category List