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Douglas Wood
Tool combinations you have found useful
12 50
We all know about the basic quality tools, the new tools, and all the others. Nancy Tague's book is perhaps the best ...
Douglas Wood 24d
Grace Duffy Grace Duffy 24d
Great discussion item, Doug. Yes, I have a trio of well known tools I use often with problem-solving CAPA type ...
Gregory Watson Gregory Watson 23d
Dear Doug,
It seems that I only use tools in combinations. Years ago I noted that each issue analysis or ...
Douglas Wood Douglas Wood 23d
Greg,
Thank you for the points you make. I have intuitively felt these 3 stages apply, but you put it into words very ...
Carl McBurney Carl McBurney 23d
Greg, 
I like your three stage model for problem-solving and I think I have intuitively approached most major ...
Gregory Watson Gregory Watson 22d
Dear Doug and Carl,
I have a perspective on this "singularity of tool selection" approach. Ishikawa and Kume both ...
Douglas Wood Douglas Wood 21d
Dr. Watson,
Your post brings to mind a few things.

First of all, it took 5 years to realize the use of integrated tool ...
Douglas Wood Douglas Wood 11d
I'm a bit surprised at how few responses this post has gotten. Perhaps no one has 'tool strings' that they rely on? We ...
Grace Duffy Grace Duffy 11d
Doug, thanks for the memory reminder of what tools start a string of other tools for analysis or problem solving. ...
Douglas Wood Douglas Wood 9d
Grace,
Thank you for your 'string'  If we can find out what others do, we may find more commonality than you expect.

...
David Woods David Woods 13h
1. Observe & Audit Process/Interview People [P]
2. Key Observations/Data Collection [P]
3. Data Analysis> ...
James Bossert
MSA Webinar, Oct 16, 2020
3 17
Hello fellow members, I am giving a webinar on continuous MSA on Oct 16 at 10AM Central time Here is the link: ...
James Bossert Sep '20
Daniel Zrymiak Daniel Zrymiak Sep '20
Hi James Bossert ‍ 

this is great, thank you for sharing

Dan
 
James Bossert James Bossert Sep '20
Thanks Dan,  it is a basic talk but hopefully people will get something from it.  How are you doing?
Arthur Friday Arthur Friday Sep '20
Thanks Jim, due to COVID and having to school/supervise School-age grand-boys while parents are at work, I've ...
Eileen Serrano
Quality Tools to Cope with the Pandemic
1 17
The COVID pandemic has changed the way we work.  As part of strategies to prevent infections, many organizations ...
Eileen Serrano Aug '20
Daniel Zrymiak Daniel Zrymiak Aug '20
As I am working remotely from home, the safeguards relate to the steps taken as an individual citizen and ...
Douglas Wood
How does robust process management help you control ...
17 100
First, why is this important? Because every manager needs to help control risk for the organization. Since 2015, ...
Douglas Wood Jul '20
Daniel Zrymiak Daniel Zrymiak Jul '20
Hi Douglas Wood ‍ 

This is the most impressive bibliography I have seen for a myASQ post.  Congratulations on such a ...
Timothy King Timothy King Jul '20
Nice article Doug.  Robust is the right word. Robust means to me both effectiveness and value return.

I like the we ...
Douglas Wood Douglas Wood Jul '20
In the interest of brevity, I did not mention Hans Rosling's book Factfulness. He echos Kahneman, and adds some key ...
Douglas Wood Douglas Wood Jul '20
I like the process turtle diagram. There are many 'tools' we know in quality that are powerful aids in general ...
Grace Duffy Grace Duffy Jul '20
I agree with my colleagues that this is a well thought out and written message. Thank you, Doug. I like the idea of ...
Timothy King Timothy King Jul '20
OK, here is a question I would love to hear back on:

Has anyone seen what they consider "best practice" in managing ...
Girish Trehan Girish Trehan Jul '20
The risk based process excellence has multiple approaches for robustness.

Here are my two cents about PFMEA. ...
Patrick Bryant Patrick Bryant Jul '20
Following.

Mr. King, this is a great question.  My organization is resistant to changes in this regard, having ...
Douglas Wood Douglas Wood Jul '20
Mr. Bryant,
I sympathize. I do have a few ideas that may help, if you have not done them already. First, during or ...
Douglas Wood Douglas Wood Jul '20
Mr. Trehan,
In your experience, have you seen where a firm sets a 'magic line' for the RPN in FMEA, and says anything ...
Kathleen Labedz
PDCA
3 30
How well does your company culture embrace the concept of Plan-Do-Check-Act (PDCA)…or have they forgotten what ...
Kathleen Labedz Jul '20
Daniel Zrymiak Daniel Zrymiak Jul '20
I think that different methods embrace PDCA in their own fashion.  Agile and Sprints are managed in a cyclical way ...
James Troeger James Troeger Jul '20
Hi Katie, 

Thank you for sharing this PDCA refresher. Your opening sentence rings very true with me on a personal ...
Damir Azimov Damir Azimov Jul '20
Hi Katie ,
My field is pharmaceuticals, radiopharmaceuticals  and most recently  cosmetic industry . I found ...
Wayner Williams
Risk Based Quality Systems Audits for Medical Devices ...
4 46
Greetings ASQ Members, Would anyone have suggestions on tools/tips for developing a risk based approach to ...
Wayner Williams Oct '19
Girish Trehan Girish Trehan Oct '19
Hi Wayner,

The Aspect Failure Mode Effect Analysis, a FMEA based tool can be used for risk based implementation.

...
Rajesh Babu Rajesh Babu Oct '19
FMEA .. its simple to follow and there is provision for constant review and re evaluation of risks 
Lisa Shinholster Lisa Shinholster Oct '19
Good afternoon;

A great resource you may want to consider is Barry Craner.  I had the honor of participating in the ...
Douglas Wood Douglas Wood Apr '20
I am offering a webinar on this in May. Attached is a secure pdf file with more information.  Webinar Aplomet RBQA ...
Doan-Trinh Nguyen
What are good Quality Indicators for Clinical ...
3 4
Hello, We are a clinical laboratory and in the process of improving our quality indicators.  I'm wondering what ...
Doan-Trinh Nguyen Mar '20
Daniel Lathro Daniel Lathro Mar '20
Hello,

Participating in an external quality or proficiency test program such as EMQN provides data on the whole ...
Jason Pierson Jason Pierson Mar '20
I recommend that you check out the CLSI guideline "HS1-A2: A Quality System Model for Health Care," in which the ...
Benjamin Whitney Benjamin Whitney Mar '20
I'm not sure whether your lab is a stand-alone lab or is connected to a larger organization, but I would start by ...
Barbara Lynch
Calibration vs Verification of Measuring ...
10 93
Looking for collaboration on a standard that prescribes gauge management activities in our business Is anyone ...
Barbara Lynch Feb '20
Ryan Fleser Ryan Fleser Feb '20
I work in an industry where we have to meet NSF-14.  What paragraph are you looking at?
Barbara Lynch Barbara Lynch Feb '20
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
Ryan Fleser Ryan Fleser Feb '20
7.1.5.2 of ISO9001:2015 talks about calibration, but very light compared to earlier versions of ISO.  We treat ...
Barbara Lynch Barbara Lynch Mar '20
Hi Ryan,
It is section 9.4.1 and 9.4.2.  We are complying with the weekly verification, but it seems excessive.  ...
Ryan Fleser Ryan Fleser Mar '20
Barbara,

As I mentioned earlier - We treat the weekly verification like you described - one block per week.  We ...
Debra Hay Hampton Debra Hay Hampton Mar '20
ISO 9001 does not address calibration.  It tells us to control our monitoring and measuring resources and ensure ...
Ryan Fleser Ryan Fleser Mar '20
Debra,

You are absolutely correct that ISO9001 doesn't specify a frequency.  I apologize if my earlier comments ...
Gerald Jones Gerald Jones Mar '20
A common 483 finding is "calibrated instrument used outside of it's calibrated range".  It is best to calibrate ...
Larry Cichelli Larry Cichelli Mar '20
NIST requires that as a minimum you calibrate at 25%, 50% 75% and 100% of the range of the instrument. This covers the ...
Lattney Jones Lattney Jones Mar '20
Hi, Larry. Can you provide the source for the NIST requirement? Thanks!
Jairo Guzman Silva
Planning, Control and Evaluation of Sports Training.
1 10
382/5000 Good afternoon. As an ASQ member I wish to consult the State of the Art of the Athlete Preparation process, ...
Jairo Guzman Silva Feb '20
Aimee Siegler Aimee Siegler Mar '20
Jairo Guzman Silva ‍ the Quality in Athletics Interest group is no longer active, but you can find the work that they ...
Joe Wojniak
Training and Corrective Action
21 102
Why does training get a bad wrap when used as a corrective action?
Joe Wojniak Feb '20
Amanda Foster Amanda Foster Feb '20
I think one reason could be that the term training is unspecific and can mean anything unless defined. If training ...
Molas Sewarto Molas Sewarto Feb '20
In my operational practice, I always prohibit to put training as corrective action since prior to assignment of a ...
Susan Gorveatte Susan Gorveatte Feb '20
Corrective Action is complex. In my experience I have witnessed organizations jump to "retrain" as the only ...
Carin Perretta Carin Perretta Feb '20
I agree with Susan that "retrain" is the knee-jerk response to CAs. I have been taught and now teach to dig deeper. ...
Jairo Velasquez Jairo Velasquez Feb '20
May it be  a cultural factor in the organization? People see the CA as a punishment rather than the gift it is, ...
Byron May Byron May Feb '20
I would say two main reasons: 1) It relegates the corrective action to human memory, with all of its fragility. Six ...
David Husman David Husman Feb '20
Joe, Fundamentally Training gets the bad rap because more often than not it is symptomatic that the Deviation ...
Glen Pullin Glen Pullin Feb '20
Training can be the issue of the larger problem (training process) - most cases not.  Ask yourself = does the person ...
Shane Macquarrie Shane Macquarrie Feb '20
 
Training, by itself, points to a deficiency in your program. 
If you couple training with an assessment and/or ...
Kelly Gau Kelly Gau Feb '20
I agree with the previous responses. The purpose of the investigation is to define the root cause(s). The purpose ...