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Therese Steiner 508
The Service Quality Division is seeking volunteers to fill the roles of  Event Coordinator  and Content ...
Therese Steiner Jan '20
Hi David,

We are currently recruiting for two positions, an Event Coordinator and a Content Management ...
Can you describe the positions a little? Thanks!
For those of you looking for recertification units, this may be a great opportunity to get involved.  Did you know ...
Zubair Anwar Khurshid 2088
Recent COVID-19 pandemic has caused havoc and chain of economic downturn is hitting the world. Several hundreds ...
David Davis 10096
I recently completed the course Culture of Services: Paradox of Customer Relations, offered by Kyoto ...
David Davis Apr '20
Zubair Anwar Khurshid 2088
Special circumstances require specific ways of management. Current COVID-19 has hit the world very hard and ...
Zubair Anwar Khurshid 2088
Special circumstances require specific ways of management. Current COVID-19 has hit the world very hard and ...
Zubair Anwar Khurshid 2088

Quarter 1 of 2020 has been horrible for almost all of the countries worldwide. While, the world is still going ...

Zubair Anwar Khurshid 2088
I assumed my role as SQBOK Chair at American Society for Quality back in 2015 when I was invited by ASQ to lead the ...
Zubair Anwar Khurshid 2088
While I’m wishing you a very Happy New Year 2020 full of rejoice, happiness, and success for your professional and ...
Leia Patzernuk 437
On behalf of all of us in the Service Quality Division...
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Leia Patzernuk Dec '19
Leia Patzernuk 437
One of the SQD's initiative for 2020 is to develop a toolkit/manual that can be used by service based companies ...
Leia Patzernuk Nov '19

Discussion Category List

General 266
2 Topics 2 Posts
Category Description
ASK SQD 274
5 Topics 9 Posts
Specific service quality related questions can be posed here.
Webinar 571
1 Topics 3 Posts
Information about service quality related webinars can be found here.
SQBOK 572
1 Topics 1 Posts
Information about the Service Quality Body of Knowledge can be found here.
Awards 573
0 Topics 0 Posts
Information about the Service Quality Division's awards program can be found here.
Scholarships 574
0 Topics 0 Posts
Information about the Service Quality Division's scholarship program can be found here.
Competitive Advantage Newsletter 575
Information about the Service Quality Division's newsletter publication can be found here.