Recent Topics

Relevance
Jerry Rice
The Quality Management Body of knowledge is undergoing a review for possible revision. The current body of ...
Jerry Rice Apr '18
This section, like a few other sections of the BoK is a hodge-podge of memorization and disparate ideas and a wide ...
Adeel Syed
Can anyone advise, how much is the notice period an organization has to give to the existing certification body if ...
Adeel Syed Feb '21
I believe it is more of contractual matter and a strategy decision for your company. Review the contract. It also ...
Hi Adeel,
I have done this in the past a couple of times and have found the detail to be within the contract with the ...
Daniel Zrymiak
If, as Quality Management Professionals, we are tasked with achieving Organizational Excellence, then I ...
Daniel Zrymiak Jul '20

Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe space for ...

Dear Daniel,
Interesting reference to the Google learning. It reflects what the early practitioners of the then ...
Dear Luigi,
I think that the question you posed is insightful: If employees are proclaimed by management to be the ...
Dear Daniel,
One further thought. When W. Edwards Deming proposed his "System of Profound Knowledge" (SPK) in his ...
Dear  Gregory Watson ‍, thanks for the answer. That is what I figured out. It's the year 2020, and management ...
Dear Luigi,
You've got it exactly right - implications also!
Best regards,
Greg
A few (recurring) thoughts:
  1. Don't compare where we/you work to Google (not that this is being done here, overtly, ...
    "First, what is in first place? Without a doubt for most of the management teams, their first place consideration ...
    It should be mentioned here that Deming advocated for this decades ago through his 14 points and SoPK.
    Jerry Rice Jerry Rice Jul '20
    Luigi Sille:

    Daniel Zrymiak ‍ ,  I totally agree. Psychological safety in the workplace is about providing a safe ...

    William Hackett
    Certified bodies are now conducting certain audits based on ICF, ANAB and IAQG guidance. There are several ...
    William Hackett Apr '20
    Luis Iturriaga Morales
    So I recently have been invited to give a talk in a quality related event. Over the past several years, as a quality ...
    Hi Louis,

    Thanks so much for bringing up the topic of observation. When I teach problem-solving, I spend time ...
      Norm Howe Norm Howe Feb '21
      All the topics you mention are important to a quality audit system. But I would say that the most important resource ...
      In a broad team event, we had the operator walk thru the specifics of what they did for each of the work instructions ...
      Great points Timothy. I definitively agree that we must teach observation and promote it. And seeing from ...
      I absolutely agree Norm. It is necessary to take the time. Your insight in talking with people is just spot on. What ...
      Nice example Philip, without observing with the operator this critical insight about what was missing in the work ...
      Dear Luis,
      This is an interesting question and one that I wish to address from a Japanese perspective. Japanese ...
      Thank you for this great information Greg! I look forward to the webinar invites!

      Thanks again!
      Manny
      Norm Howe Norm Howe Feb '21
      Hi Luis, The most important way to get the workers to talk is to listen. Really listen. We've all talked to people who ...
      Dear Greg,

      Thank you so much for sharing your knowledge. I absolutely agree. I believe it is a good approach the one ...
      Claudia Acosta
      Recently has been changes in my organization...after years woking in QAQC in other companies..this is the first ...
      Claudia Acosta Oct '19
      Many companies function without a quality professional, especially small ones. The effectiveness of this ...
      I would say that the function under which Quality exists is less important than how well it is set up and how it is run. ...
      On a lighter note, " Wish all spending for Quality activities are approved quickly" :-) . Well!! As long as the ...
      I would tend to agree with Janet. Depending on industry, company and function/service it is not always critical to ...
      Daniel Zrymiak
      I am sharing a presentation I recently delivered at the ASQ Pacific Region conference on the topic of Stakeholder ...
      Daniel Zrymiak Nov '20
      Hello Daniel,

      Good Day.

      Stakeholder engagement is an excellent technique for strengthening process control.
      I ...
      Please refer to this updated version of the presentation. The last version had incorrect Speaker Notes on slide 2 ...
      Dear Daniel,
      Although I appreciate what Girish has commented, I don't think it is really on point with your ...
      Hello Gregory Watson ‍ ,

      The inspiration was from the works of Eduardo Briceño, who distinguishes between the “ ...
      Dear Daniel,
      Yesterday, I was discussing how AI-related technologies relate to the chain of customers. ...
      Norm Howe Norm Howe Jan '21
      You might be interested in the Center for Positive Organizations, which I discovered quite by accident where I ...
      Richard Tanner
      I am looking for some participation in a Project I am currently developing. I hope this request is appropriate for ...
      Richard Tanner Sep '19
      Richard,

      I'm always willing to collaborate on a project.
      Would you email me and lets talk about some options?
      ...
      hi Richard, i am somebody who is not much exposed to ISO 9001:2015; wanted to understand at what level is this ...
      Hello Rajesh,

      Send me your contact info and I will be more than glad to discuss your concerns and/or questions.

      ...
      Good Morning.
      I want to let you know that I am interested in the proposed topic.

      Greetings.

      Jairo Guzmán S.
      I would be interested in this discussion.
      An on-line course or classroom is part of the learning, but the way to really get experience and be a good auditor is ...
      I am interested in this discussion.
      I am Vladimir Simic, I am interested in collaborating on a project. I had some experience in developing on-line ...

      Glen Pullin :
      An on-line course or classroom is part of the learning, but the way to really get experience and be a ...

      Great response everybody. I sent each of you that indicated you wanted to participate a PM requesting contact info ...
      William Hackett
      As an auditor for two certified bodies, I have seen that even the most well planned and well-thought-out ...
      William Hackett Oct '20
      Very nice summary of common management review problems. Our agenda template is lifted from the standard itself. ...
      Thank you for sharing your insight and presenting it in a wonderful summary that I can take and use in my work.
      Have a ...
      Very good content and summary.

      It will be interesting to track the impact of this years virtual audits on each one of ...
      Thanks William - Good article . Well done.

      One common issue is that the  middle management does not often highlight ...
      Your summary of management review risks provides good guidance for someone developing and maintaining a ...
      Hello William,
      Good Morning.
      Very important aspect, rather heart of QMS.
      Here are my two cents.
      I am a Lead Auditor ...
      My 0.02$ ...
      I have found that the Management Review becomes ineffective when it is treated as an " activity " and not ...
      Mingzhi Deng
      Would anyone like to share with us your good practices on control of documented information? for instance, do you ...
      Mingzhi Deng May '19
      We have a small group of people who have write access to an otherwise protected shared drive. They place new ...
      Hello Deng,
      Regarding product and process development documents we use the Windchill PLM  software from PTC Inc.

      ...
      We use the same software that we sell to our clients. It includes automatic routing for collaboration on files, ...
      The critical thing in document management is to decide what type of documents you have and how to manage each of the ...
      I have a different kind of issue with document management. The organization I'm working with maintain the ...
      Brian, the way our documents are set up, they have the original issue date in the document header, then the revision ...
      Kelly Gau Kelly Gau Apr '20
      Mingzhi - there is a lot of different practices around Document Control. I have managed both paper-based and eQMS ...
      This is a very valuable thread. I am pleased to see the recommendations of the contributors. I am a strong fan of ...
      With huge amount of documents we control, we allocated a dedicated team to receive, process and publish approved ...

      Forum Topic List

      • Topic
        Replies
        Views
        Last Post
      Sort: