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Michael Mills
How could ISO 9001 stop climate change?
1
A recent committee meeting reviewed ways to update ISO 9001 so it can address climate change. Here are the ...
Michael Mills 17h
Michael Mills
Systems thinking doesn't have to be hard
1
Who says systems thinking has to be hard? Last week we talked about cognitive biases that get in the way. But John ...
Michael Mills 8d
Michael Mills
MANAGEMENT LIGHT: Sticking to procedures
1
We all know that consistent procedures are important. But sometimes you have to wonder. When my aunt and uncle ...
Michael Mills 11d
Michael Mills
Systems thinking in the workplace
1
Last week I explained that management systems are really "systems." But why does systems thinking seem to be hard? ...
Michael Mills 15d
Michael Mills
Are management systems really "systems"?
1
Are management systems really "systems"? I briefly look at systems theory to find out. Pragmatic Quality Blog: ...
Michael Mills 22d
Michael Mills
The deep source of Quality
1
Where does Quality come from? In a short post, I explain. Pragmatic Quality Blog: The deep source of Quality ...
Michael Mills 29d
Michael Mills
MANAGEMENT LIGHT: How not to report a problem
1
A reader wrote in with this story. Years ago, back when the only telephones were land-lines, her phone went out one ...
Michael Mills Jan '23
Michael Mills
What do you buy, when you buy a Tesla?
1
A recent article in Fast Company about Elon Musk's highly-visible actions at Twitter -- thanks and shout-out to ...
Michael Mills Dec '22
Michael Mills
MANAGEMENT LIGHT: The history of railroad gauges
1
A reader wrote in asking me to repost a funny thread about the history of railroad gauges. I was afraid everyone on ...
Michael Mills Dec '22
Michael Mills
Rest and refresh
1
Time to rest and refresh. And have a great holiday! We'll pick up the conversation about pragmatic quality next ...
Michael Mills Dec '22

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