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Michael Mills
A recent committee meeting reviewed ways to update ISO 9001 so it can address climate change. Here are the ...
Michael Mills
Who says systems thinking has to be hard? Last week we talked about cognitive biases that get in the way. But John ...
Michael Mills
We all know that consistent procedures are important. But sometimes you have to wonder. When my aunt and uncle ...
Michael Mills
Last week I explained that management systems are really "systems." But why does systems thinking seem to be hard? ...
Michael Mills
Are management systems really "systems"? I briefly look at systems theory to find out. Pragmatic Quality Blog: ...
Michael Mills
Where does Quality come from? In a short post, I explain. Pragmatic Quality Blog: The deep source of Quality ...
Michael Mills
A reader wrote in with this story. Years ago, back when the only telephones were land-lines, her phone went out one ...
Michael Mills Jan '23
Michael Mills
A recent article in Fast Company about Elon Musk's highly-visible actions at Twitter -- thanks and shout-out to ...
Michael Mills Dec '22
Michael Mills
A reader wrote in asking me to repost a funny thread about the history of railroad gauges. I was afraid everyone on ...
Michael Mills Dec '22
Michael Mills
Time to rest and refresh. And have a great holiday! We'll pick up the conversation about pragmatic quality next ...
Michael Mills Dec '22

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