Click below to see the full April meeting: Creating a Global Process for Solving Customer Issues! Abstract How do you maintain a high level of customer service while adjusting for changes within the organization? Do you have a robust, global process for handling customer escalations and complaints? This presentation shares details about how NI ... more

https://www.builtinaustin.com/companies/best-places-to-work-austin-2021 more

January 2021       Dear ASQ Austin Members,       As 2020 ASQ Austin Chair, I had the unique experience of leading this great Section during a time of dual changes.  As an organization, we were going through internal structural changes, and later, the changes brought about by COVID-19.  These challenges have inspired innovation and resilience ... more

Sponsored by ASQ Lean Enterprise Division: ‘Predictive Quality with Industrial A.I. for Zero-Defects Manufacturing   “  (0.1 RUs) on Jan 13, 2021 12:00 PM CST, register  at:  https://attendee.gotowebinar.com/register/6529667914958047500 After registering, you will receive a confirmation email containing information about joining the ... more

  The Internal Auditing Pocket Guide, Second Edition By J.P. Russell This handy pocket guide ... more