Attention all Austin ASQ members! This is a friendly reminder that we are all participants in a volunteer organization and your participation as a member of the leadership team or as a committee members is always welcome. If you are interested in serving as a committee chair on the leadership team or on a committee, or if you have any questions about ... more

Hello, Austin ASQ Members. The Nominating Committee would like to remind all of our Austin members that it is time to elect our Member Leaders for calendar year 2022. Elections will take place on or after October 8, 2021. This is a 30-day notice. The Austin section has four elected positions: Chair, Vice Chair, Secretary and Treasurer. Other Member ... more

Click below to see the full April meeting: Creating a Global Process for Solving Customer Issues! Abstract How do you maintain a high level of customer service while adjusting for changes within the organization? Do you have a robust, global process for handling customer escalations and complaints? This presentation shares details about how NI ... more

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January 2021       Dear ASQ Austin Members,       As 2020 ASQ Austin Chair, I had the unique experience of leading this great Section during a time of dual changes.  As an organization, we were going through internal structural changes, and later, the changes brought about by COVID-19.  These challenges have inspired innovation and resilience ... more