News and Announcements

Congrats to our door prize winners for June - Larry Pile and Ron Northcutt. The presentation and tutorials files can be found in the Files section of our website. Feel free to browse through the files or click here for a direct link: Community File Folder - myASQ . more
Posted by Brenda Desormeaux on Baltimore Section Jun 17, 2021 3:23 PM CDT
Our June 8 meeting will be held as a Virtual Meeting in order to accommodate as many members as possible while still maintaining physical distancing. Our featured speaker is John Goodman. Mr. Goodman has assisted 45 of the Fortune 100 & more than 20 government agencies in service, quality and CX improvement and the use of feedback systems including ... more
Posted by Brenda Desormeaux on Baltimore Section May 24, 2021 1:39 PM CDT
Congrats to our door prize winners for May - Dick Simmons who won a copy of The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman & Rick Delisi and Michael Philips who won a copy of Outside In: The Power of Putting Customers at the Center of Your Business by Harley Manning & Kerry Bodine. The ... more
Posted by Brenda Desormeaux on Baltimore Section May 14, 2021 1:31 PM CDT
Our May 11 meeting will be held as a Virtual Meeting in accordance with the state of Maryland guidelines on physical distancing. Our featured speaker is Ryan Suydam. Mr. Suydam co-founded Client Savvy in 2004, to help firms create fierce client loyalty by designing, implementing, and measuring client experiences. He has coached over 400 ... more
Posted by Brenda Desormeaux on Baltimore Section Apr 26, 2021 3:39 PM CDT
Congrats to our door prize winners for April - Donna Knott and Carlton Brown. Both won a copy of the book, How To Implement Lean Manufacturing-How to Ensure Your Employees are Healthy, Happy and Productive by Lonnie Wilson, 2019. The presentation and tutorials files can be found in the Files section of our website. Feel free to browse through the files or ... more
Posted by Brenda Desormeaux on Baltimore Section Apr 14, 2021 1:30 PM CDT