Watson Webinar Series: Managing for Quality

Do you want to know how to coach business leaders in making better decisions, interpreting operational data, and applying quality as the means to improve organizational performance? Is it your personal responsibility to formulate or lead quality activities in your company? This lecture series by Dr. Gregory H. Watson is intended to help the organization-wide leader of the quality function improve their capacity to advise executives in the important matter of making decisions to enhance overall quality.

These webinars are for you if you are:

• Quality Executive: Chief Quality Officer, Vice President or Director of Quality or any business-responsible Quality Manager
• Business Excellence or Operational Excellence Leader
• Master Black Belt or Experienced Black Belt

Note: Individual registration is required. Use the links below to register for each webinar in the series.

Learn more about the first six webinars in the series by clicking the links below:

No. 1: "Making Quality-based Executive Decisions” February 13 (Recording)
No. 2: "Leading Transformation – Managing Improvement” March 12
No. 3: "Designing Quality as an Inclusive Business System” April 2
No. 4: "Strategy Inquiry, Formulation, and Deployment” April 28
No. 5: "Understanding Japanese-style Strategy Management” May 19
No. 6: "Organizational Learning – Triple-loop Experience” June 16

The series continues in 2020 with the following webinars. More details to come.

No. 7: "Managerial Engineering – Designing Future Firms" July 21
No. 8: "Understanding the Financial Component of Quality" August 18 
No. 9: "Strategic Reflections on Kano’s Attractive Quality" September 15
No. 10: "Insights into the Essence of Operational Excellence" September 29
No. 11: "Defining Quality to Apply to Everyone, Everywhere" October 14
No. 12: "Managing for Quality Amidst Digital Turbulence" November 17

About Dr. Gregory H. Watson

Dr. Watson has degrees in management, law, and industrial engineering. He is an 18-year ASQ Fellow and past-Chair (2000). He received the ASQ Distinguished Service Medal plus Lancaster, Crosby, and Ishikawa medals. He has been named an Honorary Member by seventeen national quality associations. Dr. Watson delivered speeches to 20+ ASQ national and divisional conferences (twice for QMD). A former quality executive with Hewlett-Packard, Compaq Computer, and Xerox and he has coached executives in quality transformations at Nokia Mobile Phones (1993-99); Toshiba (1999-2001); ExxonMobil (2001-02); and over 20 other companies. He is the only Westerner to be awarded a Deming Medal by JUSE – the W. Edwards Deming Award for Dissemination and Promotion (Overseas) in 2009.